Delivery Specialist

L0476 Volkswagen of Newmarket; Newmarket; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision plans

Paid Holidays & PTO

Disability coverage

Life Insurance

RRSP plans

Employee Stock Purchase Plan

Professional development & growth

Vehicle purchase discounts

Employee assistance & wellness

Job summary

Pfaff Automotive Partners in Newmarket, ON is seeking a Delivery Specialist to handle presentation, delivery, and preparation of inventory for customers. You will support the Sales Team with administrative tasks and data entry, leveraging prior automotive sales experience and strong communication skills.

The role requires an OMVIC license, 1+ year in automotive field, and a valid Ontario driver’s license with the ability to drive manual transmission.

Qualifications

• Valid OMVIC license.
• 1+ years of automotive field experience.
• Valid Ontario driver's license with clean abstract.
• Ability to drive a manual transmission.
• One-Eighty and CDK experience.

Responsibilities

• Conduct instore and offsite vehicle deliveries to ensure correct features are installed and customer requirements are met as requested by the customer.
• Conduct a vehicle walk around and explaining the features of the purchased vehicle to the customer on the day of delivery ensuring a welcoming delivery.
• Follow up with customers 24 hours prior to delivery appointments.
• Ensure all paperwork for sales transactions are conducted accurately, including signatures, customer information, and outstanding funds.
• Assist the Sales team with client knowledge and test drives during high traffic.

Skills

OMVIC license

Auto experience

Driver's license

Manual transmission

One-Eighty & CDK

Tools

One-Eighty

CDK

Job description

Delivery Specialist - Volkswagen of Newmarket, Newmarket, ON L3Y 9A1

At Pfaff Automotive, part of the Lithia & Driveway organization, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing people who are passionate about providing memorable experiences for our guests and who want to make an impact, both in their store and across the company. Volkswagen of Newmarket is on the hunt for a motivated and enthusiastic Delivery Specialist to join their team.

Why Join Our Team?

We don't just offer jobs; we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. Here you'll find:

• Real opportunities for advancement across multiple locations in Canada


• Development and training through our internal learning programs


• A culture that recognizes and rewards results

As a Delivery Specialist, you will be responsible for the presentation, delivery and preparation of inventory to customers. A Delivery Specialist will assist the Sales Team with sales administration and data entry. This role is suitable for someone with previous automotive sales administrative experience and strong communication and relationship building skills.

Primary Responsibilities:

• Conduct instore and offsite vehicle deliveries to ensure correct features are installed and customer requirements are met as requested by the customer.


• Conduct a vehicle walk around and explaining the features of the purchased vehicle to the customer on the day of delivery ensuring a welcoming delivery.


• Follow up with customers 24 hours prior to delivery appointments.


• Ensure all paperwork for sales transactions are conducted accurately, including signatures, customer information, and outstanding funds.


• Assist the Sales team with client knowledge and test drives during high traffic.


• Other duties as assigned by leadership.

Required Skills and Experience:

• Valid OMVIC License.


• 1+ years of experience in automotive field.


• Valid Ontario Driver's License and clean driver's abstract.


• Ability to drive a manual transmission is required.


• One-Eighty and CDK experience.

Reports To: Sales Manager

Position Classification: Full Time

Position Availability: Existing vacancy

Location: Newmarket, Ontario onsite the dealership

Earnings Potential: 50-60k Total Rewards

Benefits

• Competitive pay


• Medical, Dental and Vision Plans


• Paid Holidays & PTO


• Disability Coverage


• Life Insurance


• RRSP Plans


• Employee Stock Purchase Plan


• Professional Development & Growth Opportunities


• Vehicle Purchase Discounts


• Employee Assistance & Wellness Programs

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail].

At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.