Delivery Program Manager

canadiantirecorporation; Toronto; On-site; CAD 80,000 - 131,000; Full time

Benefits offered by this job

Benefits and retirement programs

Performance incentives

Continuing Education programs

Well-being perks

Job summary

Canadian Tire Corporation is seeking a Delivery Program Manager to orchestrate the successful delivery of multiple squads within the Store Tech platform, focusing on POS platforms and in-store applications. The role requires strong leadership, communication, and delivery management to align with strategic objectives.

You will develop comprehensive program plans, engage executives and sponsors, establish governance, allocate resources, monitor KPIs, and guide teams toward on-time completion with

Qualifications

• Experience leading multi-squad programs with budget ownership.
• Ability to define program objectives, scope, and deliverables.
• Strong stakeholder engagement with executives and business sponsors.

Responsibilities

• Support a portfolio of work in Store Tech with a focus on POS and in-store apps.
• Develop program plans with objectives, scope, timelines, and resources.
• Identify stakeholders and manage executive engagement.

Skills

Financial management

Stakeholder management

Risk management

Agile delivery

Program governance

Tools

Planview

Excel

PowerPoint

Jira/Jira Align

Lucid

Confluence

Job description

Number of Openings: 2

The Delivery Program Manager plays an important role in orchestrating the successful delivery of multiple squads that collectively contribute to the organization's strategic objectives. The role requires strong leadership, communication, and delivery management skills to drive collaboration and ensure the program's overall success.

What you'll do

• Support a portfolio of work in the Store Tech platform group with a high focus on POS platforms and In Store Applications.
• Develop a comprehensive program plan that defines the program's objectives, scope, deliverables, timelines, and resource requirements.
• Identify and engage stakeholders, including executives, Business sponsors, and team members.
• Maintain regular communication to manage expectations, gather feedback, and ensure buy-in for program initiative.
• Establish program governance structures, including steering committees or advisory boards, to provide oversight and guidance.
• Coordinate and allocate resources across multiple squads within the program.
• Identify and assess program risks.
• Monitor the progress of squad delivery within the program, tracking key performance indicators (KPIs) and milestones.
• Oversee the management of changes in program scope, schedule, and budget.
• Facilitate the closure of the program upon successful completion.
• Training and guidance (Establish guidelines) to the team members across squads to establish consistency.

What you bring

• Financial Management: Oversee budgeting, forecasting, accruals, invoice processing, and variance analysis to ensure financial accuracy and compliance.
• Store Tech: Experience delivering complex initiatives across multiple platforms as a key enabler team. Emphasis on In Store Applications, Key Stakeholder Relations, business/performance optimization.
• Scope Management: Define project outcomes, MVPs, epics, user stories, releases, and milestones to align with business objectives.
• Resource Management: Develop and manage resource plans leveraging FTEs and globally distributed partner resources to deliver on defined scope.
• Risk Management: Proactively identify, assess, and mitigate risks impacting scope, timeline, and budget; ensure timely escalation and communication.
• Agile Delivery: Apply Agile methodologies (SAFe, Scrum, Kanban) to drive efficient and adaptive project execution.
• Product Lifecycle Management: Manage end-to-end product lifecycle to deliver value-driven solutions.
• Soft Skills: Outcome-focused mindset, action orientation, critical thinking, problem solving, stakeholder management, effective communication, facilitation, collaboration, empathy, and emotional intelligence.
• Technical Tools: Planview, Excel, PowerPoint, Jira/Jira Align, Lucid, Delivery Central, Confluence.

We're always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives, Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $80,000.00 and $131,000.00 per annum. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements. We're committed to attracting top talent. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role. #LI-AG2

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is