Delivery Excellence & Innovation Lead, SDLC & CI/CD

Desjardins; Montreal West; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation in year 1

Defined benefit pension plan

Group insurance including telemedicine

Health and telework expenses coverage

Benefits apply based on eligibility

Job summary

Desjardins is seeking a Senior Advisor, Delivery Excellence and Innovation in Montreal, QC. The role focuses on transforming ServiceNow delivery capabilities within a hybrid in-house/external model, driving SDLC improvements from requirements to deployment.

You will promote CI/CD, automated testing, AI-assisted delivery, and governance with a data-driven approach to maximize business value and ROI for client sectors. Fluency in French and strong English proficiency are required.

Qualifications

• Bachelor's degree in a related field.
• Minimum of eight years of relevant experience.
• Experience in evolution or transformation of development cycles and delivery models.
• Experience in managed services and delivery partner management.
• Experience implementing Agile, DevOps, and continuous delivery practices.
• Experience evolving software development, quality assurance, and test automation practices.
• Experience using automation and artificial intelligence to improve development and delivery practices.
• Leadership experience with executives, strategic suppliers and management committees.
• Knowledge of French is required.
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.

Responsibilities

• Define and evolve delivery cycle strategy to optimize execution speed, delivery quality, predictability of commitments, and the value generated for client sectors.
• Establish and evolve development practices, working methods, tools and operating models based on business needs, internal governance, compliance requirements and the desired cost-benefit ratio.
• Help transform the software development life cycle (SDLC) by strengthening source code management, traceability, change governance, environment management, and version control practices.
• Optimize continuous delivery capabilities by promoting automation, continuous integration and continuous deployment (CI/CD), as well as efficient delivery coordination.
• Define and evolve testing and quality assurance strategies by focusing on test automation, the standardization of validation practices, and improving the reliability of releases.
• Promote the use of the most appropriate coding level, including traditional, low-code, and no-code approaches, to accelerate solution delivery while continuing to meet all quality, security, and governance standards.
• Leverage data, automation and artificial intelligence to improve delivery cycle performance, team productivity and operational efficiency.
• Establish governance indicators and mechanisms to measure delivery cycle performance, solution quality, value creation and return on investment.
• Act as a consultant to the management committee and partners to support the evolution of development practices and the managed-service model.

Skills

Agile

DevOps

CI/CD

Leadership

French

English (intermediate)

Education

Bachelor's degree in a related field

Job description

Desjardins is seeking a Senior Advisor, Delivery Excellence and Innovation in Montreal, QC. The role focuses on transforming ServiceNow delivery capabilities within a hybrid in-house/external model, driving SDLC improvements from requirements to deployment.

You will promote CI/CD, automated testing, AI-assisted delivery, and governance with a data-driven approach to maximize business value and ROI for client sectors. Fluency in French and strong English proficiency are required.