Delivery Coordinator - Sherwood Park Hyundai

Autocanad; Sherwood Park; On-site; CAD 54,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Employee Vehicle Purchase Plans

Employee Assistance Programs

Paid holiday and flex time

Career development opportunities

Company-wide appreciation events

Job summary

Sherwood Park Hyundai is seeking a Delivery Coordinator to manage the vehicle delivery process. This role focuses on customer satisfaction and thorough vehicle orientation while requiring strong bilingual communication skills in English and French.

As part of a vibrant team in Sherwood Park, you'll ensure a smooth handover experience and collaborate closely with sales. The position promises a dynamic work environment and a focus on developing long-lasting relationships with customers.

Qualifications

• Minimum of 3 years of experience in customer service.
• Fluently bilingual, spoken and written.
• Driver's license is mandatory.
• Honest, professional, structured, and courteous.
• Excellent references and aptitude for customer service.

Responsibilities

• Manage the delivery process of vehicles to customers.
• Explain vehicle features and orientation to customers.
• Handle paperwork and customer inquiries.
• Assist with vehicle inspections and manage inventory.

Skills

Customer service experience

Bilingual (English and French)

Team collaboration

Communication skills

Job description

Delivery Coordinator - Sherwood Park Hyundai

Full Time Sherwood Park, AB, CA

6 days ago Requisition ID: 17662

Salary Range: $54,000.00 To $60,000.00 Annually

Join the ride!

Position: Delivery Coordinator
Dealership: Sherwood Park Hyundai
Location: Sherwood Park, AB
Classification: Full time, Immediate Vacancy

Sherwood Park Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

A Delivery Coordinator at a dealership is responsible for managing the delivery process of vehicles to customers. Their role includes explaining vehicle features, ensuring that customers understand how to use their new cars, and providing a thorough orientation to the vehicle. They also handle paperwork, address customer inquiries, and ensure a smooth handover experience. Additionally, they may assist with vehicle inspections, manage inventory, and collaborate with sales teams to enhance the customer experience during the delivery process. The role requires excellent communication skills and knowledge of the vehicles being sold.

What drives your day-to-day?

• Check vehicle prior to customer arrival;
• Receive the customer, have the documents signed, proceed with the delivery and complete explanation of the vehicle;
• Ensure customer satisfaction and discuss CSI survey;
• Discount the file with our manufacturer.

What are the must-haves…

• Minimum of 3 years of experience in customer service;
• Fluently bilingual, spoken and written, as this role requires the ability to communicate in English and in French.
• Driver's license is mandatory
• Honest, professional, structured and courteous;
• Excellent references and demonstrated aptitude for customer service;
• Ability and interest in working as part of a team;

The Perks

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Paid holiday and flex time for full time AutoCanada employees
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and foster a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.