Delivery Coordinator - Sherwood Park Hyundai

Wellington Chrysler Dodge Jeep Ram; Sherwood Park; On-site; CAD 54,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Vehicle purchase plan

Employee assistance program

Paid holidays

Recognition events

Professional development

Job summary

Sherwood Park Hyundai is hiring an Internal Advisor to coordinate the preparation and delivery of new and used vehicles, ensure cleaning and add-ons are completed on time, and collaborate with Sales, Service and Finance to keep every vehicle ready for pickup.

The role requires a minimum of three years in customer service, fluent English and French, a valid driver's license, and excellent references. This full-time position offers competitive compensation and benefits.

Qualifications

• Minimum of 3 years of experience in customer service.
• Fluently bilingual in English and French (spoken and written).
• Driver's license is mandatory.
• Honest, professional, structured and courteous.
• Excellent references and demonstrated aptitude for customer service.
• Ability and interest in working as part of a team.

Responsibilities

• Check vehicle prior to customer arrival.
• Receive the customer, have the documents signed, proceed with the delivery and explain the vehicle.
• Ensure customer satisfaction and discuss CSI survey.
• Discount the file with our manufacturer.

Skills

Customer service

Bilingual English/French

Driver's license

Team player

Job description

Internal Advisor - Sherwood Park Hyundai

Full Time Sherwood Park, AB, CA

22 days ago Requisition ID: 17662

Salary Range: $54,000.00 To $60,000.00 Annually

Join the ride!

Position: Internal Advisor
Dealership: Sherwood Park Hyundai
Location: Sherwood Park, AB
Classification: Full time, Immediate Vacancy

Sherwood Park Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

In this role, you’ll play a key part in creating a smooth vehicle delivery experience for our customers. You’ll coordinate the preparation of new and used vehicles, making sure cleaning, detailing, Finance-sold add-on services such as 3M installation and ProPacks, and any required body shop repairs are completed on time. Working closely with Sales, Service, Finance, and other departments, you’ll keep everything on track so each vehicle is fully prepared and ready for the customer on their scheduled pickup date.

What drives your day-to-day?

• Check vehicle prior to customer arrival;
• Receive the customer, have the documents signed, proceed with the delivery and complete explanation of the vehicle;
• Ensure customer satisfaction and discuss CSI survey;
• Discount the file with our manufacturer.

What are the must-haves…

• Minimum of 3 years of experience in customer service;
• Fluently bilingual, spoken and written, as this role requires the ability to communicate in English and in French.
• Driver's license is mandatory
• Honest, professional, structured and courteous;
• Excellent references and demonstrated aptitude for customer service;
• Ability and interest in working as part of a team;

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Paid holiday and flex time for full time AutoCanada employees
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full

Can you picture yourself here already?

We hope so. It's equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.