Deli Bakery Team Lead

Walmart Canada; Oakville; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada in Oakville, ON is seeking a store support associate to assist in leading Fresh areas and department processes, respond to inquiries, and develop associates through teaching and training. You will ensure high customer service levels while ensuring task completion.

You will plan and execute department activities based on workload, assist on the sales floor as required, and help manage schedules, coverage, and training opportunities with the Fresh Coach and Store Management Team.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to lead and coordinate tasks with coaching provided.
• Strong communication and merchandising sense.

Responsibilities

• Provide excellent customer service and assist on product promotion.
• Direct and coordinate task completion per priorities from Fresh Coach and Store Management.
• Assess department presentation and execute merchandising changes.
• Lead daily team huddles and share updates and goals.
• Assign associates for coverage and availability tasks.
• Develop associates through teaching and training, giving feedback.
• Contribute to a safe, clean work environment following company policy.
• Support management tasks and recruitment efforts when needed.

Skills

Customer service

Leadership

Training & coaching

Merchandising

Communication

Job description

Position Summary...

Assists in the leadership of the Fresh areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.


• Assists in providing direction and the coordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.


• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.


• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.


• Review completed schedules with People Lead


• Assign Associates to support with coverage and availability tasks in all areas of the store.


• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.


• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.


• Complete GTA/Workday tasks and supports Management.


• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

Age - 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

234 Hays Blvd, Oakville, ON L6H 6M4, Canada

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