(CAN) Deli Bakery Team Lead

Walmart Canada; Calgary; On-site; CAD 22,000 - 31,000; Part time

Job summary

Walmart Canada in Calgary is seeking a Customer Service Associate to assist in Fresh department leadership, respond to inquiries, and develop associates through teaching and training, while maintaining a high level of customer service and ensuring task completion.

You will coordinate tasks, support merchandising, lead team huddles, review schedules, and assist with hiring while upholding safety standards in a fast-paced retail environment.

Qualifications

• Experience delivering excellent customer service and resolving issues promptly.
• Strong communication skills and ability to lead a team on shift.
• Experience in merchandising and presenting merchandise effectively.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with product selection.
• Coordinate task completion and delegate daily availability processes with the Fresh Coach and Store Management.
• Assess department presentation and implement merchandising changes.
• Lead daily team huddle and communicate updates, goals, and productivity.
• Review schedules with People Lead and assign coverage.
• Develop associates through teaching and training, and support recruiting.
• Ensure a safe, clean, hazard-free environment and adherence to safety procedures.
• Complete GTA/Workday tasks and support management.
• Partner with Coach/People Lead on performance development and growth conversations.

Skills

Customer service

Communication

Team leadership

Merchandising

Job description

Position Summary...

Assists in the leadership of the Fresh areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100-310 SHAWVILLE BLVD S E, CALGARY, AB T2Y 3S4, Canada

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