Datacom Inside Sales Specialist

Rexel Canada; Calgary; On-site; CAD 42,000 - 64,000; Full time

Job summary

Rexel Canada seeks an Inside Sales Datacom Specialist in Calgary to support the commercial construction market by selling Datacom Structured Cabling and Security Solutions. You will provide customer service, process orders, and coordinate with internal teams to ensure timely delivery.

You will collaborate with Outside Sales and Datacom Management to develop quotations, manage inquiries, and grow new accounts while maintaining strong customer relationships and delivering Rexel’s full solutions.

Qualifications

• BA or post-secondary education preferred.
• 1–2 years of sales or sales administration experience.
• Strong communication and customer-relations skills.
• Knowledge of Datacom and/or Electrical markets is a plus.
• Proficient in Excel and Windows environments.

Responsibilities

• Provide superior customer service by delivering products and services that exceed customer expectations.
• Process orders to completion and expedite delivery when needed.
• Liaise with outside sales and internal teams to support key activities.
• Provide sales support for field sales representatives.
• Ensure outside sales have up-to-date information on accounts.
• Develop new accounts by building quotations and coordinating datacom projects.
• Collaborate with Outside Sales and Datacom Management on quotas and projects.
• Build strong customer relationships and drive loyalty.
• Engage Rexel Atlantic resources to provide complete solutions.

Skills

Communication

Customer relationships

Time management

Teamwork

Problem solving

Excel

Education

BA or Post-Secondary preferred

Tools

Datacom knowledge

CRM software

Job description

Company Description

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Join Rexel: A Global Leader in Electrical Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under eight distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL, Talley, Jacmar and TC360.

For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

Job Description

We are currently seeking a person to fill the Inside Sales Datacom Specialist in our Calgary location.

Role

In this role you will sell a diverse range of Datacom Structured Cabling and Security Solutions servicing primarily the commercial construction market. You will also:

• Provide superior customer service by delivering products and services that exceed customer expectations.
• Process orders to completion and expedite delivery whenever necessary.
• Liaise with outside sales and internal teams to support execution of key activities.
• Provide sales support for field sales representatives.
• Ensure outside sales are provided with up-to-date information and developments regarding common customer accounts.
• Actively participate in developing new accounts: build and generate quotations, manage customer inquiries, and coordinate datacom/security projects.
• Work effectively in a team environment collaborating with Outside Sales and Datacom Management on quotation strategies, project management, and customer service.
• Build strong customer relationships, driving value and loyalty.
• Engage Rexel Atlantic resources and personnel regularly to provide complete customer solutions and capitalize on opportunities.

Qualifications

• BA or Post-Secondary preferred.
• 1–2 years experience in sales/sales administration, preferably in Distribution and/or Datacom/Electrical.
• Proven ability to communicate effectively and build customer relationships.
• Product and industry knowledge (Datacom and/or Electrical).
• Excellent verbal and written communication skills.
• Confident and determined approach; resilience and ability to cope with rejection.
• Self-motivation and drive.
• Experience working with Datacom/Electrical Contractors.
• Strong organizational skills and ability to re-prioritize based on changing internal/external requests and opportunities.
• Team-oriented, able to identify and resolve problems collaboratively.
• Strong multitasking and time management skills.
• Computer proficiency in a Windows environment, specifically Excel.

Additional Information

• Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.