Datacenter Manager

Themesoft Inc.; Ottawa; On-site; CAD 110,000 - 150,000; Full time

Job summary

Themesoft Inc. in Ottawa is seeking an experienced Data Center Manager to oversee daily data center operations, IT infrastructure, facilities, maintenance, and teams.

The role focuses on managing servers, storage, networking, virtualization, power, cooling, security, and vendor relationships to ensure high availability, performance, and reliability of critical infrastructure. You will lead infrastructure upgrades, migrations, capacity planning, incident response, and disaster recovery, while

Qualifications

• Bachelor’s degree or diploma in IT, CS, engineering, or related field.
• 5+ years in data center ops, IT infra, or similar environments.
• 2+ years leading technical teams and projects.
• Strong knowledge of servers, networking, storage, virtualization, backup, monitoring, and DR.
• Experience with power, cooling, security, and structured cabling.
• Proven vendor, budget, maintenance, and SLA management.
• Ability in incident, change, problem, and configuration management.
• Excellent leadership and communication skills.

Responsibilities

• Oversee daily data center operations and incident response.
• Manage servers, storage, networking, virtualization, power, cooling, and environmental systems.
• Ensure high availability, security, and reliability of infrastructure.
• Lead upgrades, migrations, expansions, and decommissioning.
• Coordinate teams, contractors, vendors, and suppliers.
• Maintain documentation, asset inventories, diagrams, and compliance records.
• Manage budgets, SLAs, capacity planning, and risk assessments.
• Coach and develop data center staff; participate in on-call rotations.

Skills

Data center operations

IT infrastructure

Leadership

Vendor management

Incident response

Project management

Capacity planning

Team development

Education

Bachelor’s degree or diploma in Information Technology, Computer Science, Engineering, or related field

Tools

VMware

Microsoft Azure

AWS

Cisco systems

Windows Server

Linux

Enterprise storage platforms

Job description

Contract Duration: Starts with 12 Months / Extendable.

Position Summary:

We are seeking an experienced Data Center Manager to oversee daily data center operations, IT infrastructure, facilities, maintenance, and technical teams. The ideal candidate will have a strong infrastructure background and experience managing servers, networking, storage, virtualization, power, cooling, security, and vendor relationships.

Key Responsibilities:

• Manage daily data center operations, monitoring, maintenance, capacity planning, and incident response.
• Oversee servers, storage, networking, virtualization, cabling, racks, power, cooling, and environmental systems.
• Ensure high availability, performance, security, and reliability of critical infrastructure.
• Lead infrastructure upgrades, installations, migrations, expansions, and decommissioning projects.
• Manage incidents, outages, root-cause analysis, change requests, disaster recovery, and business continuity processes.
• Coordinate internal teams, contractors, suppliers, and third-party vendors.
• Maintain operational procedures, asset inventories, network diagrams, maintenance records, and compliance documentation.
• Manage budgets, service-level agreements, capacity planning, risk assessments, and performance reporting.
• Lead, coach, schedule, and develop data center and infrastructure staff.
• Ensure compliance with company policies, security standards, health and safety requirements, and industry best practices.
• Participate in an on-call or after-hours support rotation when required.

Required Qualifications:

• Bachelor’s degree or diploma in Information Technology, Computer Science, Engineering, or a related field.
• 5+ years of experience in data center operations, IT infrastructure, systems administration, or a related environment.
• 2+ years of experience managing technical teams, infrastructure projects, or data center operations.
• Strong knowledge of enterprise servers, networking, storage, virtualization, backup, monitoring, and disaster recovery.
• Experience with data center power, cooling, environmental monitoring, physical security, and structured cabling.
• Proven experience managing vendors, contractors, budgets, maintenance schedules, and service-level agreements.
• Strong understanding of incident, change, problem, and configuration management.
• Excellent leadership, communication, troubleshooting, organizational, and project management skills.

Preferred Qualifications

• Experience with cloud or hybrid infrastructure environments.
• Knowledge of VMware, Microsoft Azure, AWS, Cisco, Windows Server, Linux, or enterprise storage platforms.
• Certifications such as ITIL, CDCP, CDCS, PMP, CCNA, or CompTIA.
• Familiarity with data center standards, security frameworks, and compliance requirements.