Data Center Manager

Themesoft Inc; Ottawa; On-site; CAD 110,000 - 150,000; Full time

Job summary

The Themesoft Inc. is seeking an experienced Data Center Manager to oversee daily data center operations, IT infrastructure, facilities, maintenance, and technical teams.

The role involves managing servers, networking, storage, virtualization, power and cooling, security, and vendor relationships to ensure high availability and reliability of critical infrastructure. You will lead upgrades, incident response, capacity planning, budgets, and staff development, with occasional on-call duties as

Qualifications

• Bachelor's degree or diploma in IT/CS/Engineering or related field.
• 5+ years in data center ops, IT infrastructure, or related environments.
• 2+ years leading technical teams or data center projects.
• Strong knowledge of servers, networking, storage, virtualization, backup, and DR.
• Experience with power, cooling, environmental monitoring, and cabling.
• Proven vendor, contractor, budgets, maintenance schedules, and SLAs management.
• Strong incident, change, problem, and configuration management.

Responsibilities

• Oversee daily data center operations and incident response.
• Manage servers, storage, networking, virtualization, cabling, racks, power, and cooling.
• Ensure high availability, security, and reliability of critical infrastructure.
• Lead upgrades, migrations, expansions, and decommissioning projects.
• Coordinate with internal teams, contractors, suppliers, and vendors.
• Maintain procedures, inventories, diagrams, and compliance documents.
• Manage budgets, SLAs, capacity planning, risk assessments, and reporting.
• Lead and develop data center staff; ensure policy compliance.
• Participate in on-call or after-hours support rotation.

Skills

Infrastructure management

Server administration

Networking

Storage management

Virtualization

Power and cooling oversight

Incident management

Vendor management

Leadership

Project management

Communication

Education

Bachelor’s degree in IT/CS/Engineering

Tools

VMware

Microsoft Azure

AWS

Cisco

Windows Server

Linux

Enterprise storage platforms

Job description

We are seeking an experienced Data Center Manager to oversee daily data center operations, IT infrastructure, facilities, maintenance, and technical teams. The ideal candidate will have a strong infrastructure background and experience managing servers, networking, storage, virtualization, power, cooling, security, and vendor relationships.

Key Responsibilities

• Manage daily data center operations, monitoring, maintenance, capacity planning, and incident response.
• Oversee servers, storage, networking, virtualization, cabling, racks, power, cooling, and environmental systems.
• Ensure high availability, performance, security, and reliability of critical infrastructure.
• Lead infrastructure upgrades, installations, migrations, expansions, and decommissioning projects.
• Manage incidents, outages, root-cause analysis, change requests, disaster recovery, and business continuity processes.
• Coordinate internal teams, contractors, suppliers, and third-party vendors.
• Maintain operational procedures, asset inventories, network diagrams, maintenance records, and compliance documentation.
• Manage budgets, service-level agreements, capacity planning, risk assessments, and performance reporting.
• Lead, coach, schedule, and develop data center and infrastructure staff.
• Ensure compliance with company policies, security standards, health and safety requirements, and industry best practices.
• Participate in an on-call or after-hours support rotation when required.

Required Qualifications

• Bachelor’s degree or diploma in Information Technology, Computer Science, Engineering, or a related field.
• 5+ years of experience in data center operations, IT infrastructure, systems administration, or a related environment.
• 2+ years of experience managing technical teams, infrastructure projects, or data center operations.
• Strong knowledge of enterprise servers, networking, storage, virtualization, backup, monitoring, and disaster recovery.
• Experience with data center power, cooling, environmental monitoring, physical security, and structured cabling.
• Proven experience managing vendors, contractors, budgets, maintenance schedules, and service-level agreements.
• Strong understanding of incident, change, problem, and configuration management.
• Excellent leadership, communication, troubleshooting, organizational, and project management skills.

Preferred Qualifications

• Experience with cloud or hybrid infrastructure environments.
• Knowledge of VMware, Microsoft Azure, AWS, Cisco, Windows Server, Linux, or enterprise storage platforms.
• Certifications such as ITIL, CDCP, CDCS, PMP, CCNA, or CompTIA.
• Familiarity with data center standards, security frameworks, and compliance requirements.