Database Support Specialist

Ontario-Federation-of-Indigenous-Friendship-Centres-; Toronto; On-site; CAD 70,000 - 83,000; Full time

Benefits offered by this job

Culture-based organization

Health benefits after probationary, H&

Job summary

Ontario Federation of Indigenous Friendship Centres (OFIFC) is seeking a Database Administrator to ensure the OFIFC Integrated Database (IDB) is secure, efficient, and aligned with policy and regulations.

You will manage IDB users and roles, monitor performance, and collaborate with program and finance teams to meet IDB needs while developing training plans for staff.

Qualifications

• Post-secondary education in Computer Science, Information Systems Management or related field or equivalent proven experience.
• Minimum 3 years' experience in database management systems and user application support, preferably in a non-profit environment.
• Team Player, Planning and Organising, Organisational Understanding, Accuracy and Attention to Detail.
• Superior understanding of database systems.
• Skilled in database report writing, queries, and exports.
• Expert level proficiency with SPSS or other relevant statistical software.
• Proficiency in Microsoft Dynamics and Excel.
• Outstanding analytical, problem-solving, and trouble-shooting skills.

Responsibilities

• Develop, implement and ensure functionality of the OFIFC Integrated Database system.
• Identify database requirements by analysing OFIFC business requirements and user needs.
• Monitor and evaluate system performance to ensure data is stored securely.
• Provide recommendations for ongoing IDB system improvements.
• Manage OFIFC and Friendship Centre IDB users and roles; establish IDB administration procedures and controls.
• Support internal front end IDB users by providing information and resolving problems.

Skills

Data analysis

Problem solving

Team player

Planning and organising

Organisational understanding

Accuracy and attention to detail

Database systems

Database report writing

Excel

SPSS

Education

Post-secondary education in Computer Science/Information Systems Management or related field

Tools

SPSS

Microsoft Dynamics

Excel

Job description

OFIFC
219 Front St E
Toronto, ON M5A1E8, CAN

Description

Please note: This Job Posting will be closed on August 24, 2026 at 5:00 pm and this posting is for an existing vacancy.

Objective:

To ensure that all aspects of the OFIFC's database system are effective, efficient and adhere to OFIFC policy and all applicable laws and regulations. Furthermore, the position will ensure that data is available to users and secure from unauthorized access.

• To perform data analysis, support the day-to-day database operational activities and ensures processes are aligned with OFIFC's long-range strategic plan.

Key Responsibilities

Data Base Administration (55%)

• Assumes responsibility for development, implementation and functionality of the OFIFC Integrated Database system.
• Identifies OFIFC database requirements by analysing and documenting OFIFC business requirements and user needs.
• Monitors and evaluates system performance to ensure that data is stored optimally and securely.
• Provides recommendations for ongoing IDB systems improvement.
• Manages OFIFC and Friendship Centre IDB users and roles; and
• Establishes IDB administration procedures and controls.

Communication, Liaison and Support (40%):

• Supports internal front end IDB users by providing information and resolving problems.
• Liaises with all OFIFC workgroups to ensure that the IDB needs of programs, policy, research, training, and financial administration are met.
• Produces briefings and status reports on the IDB to senior management and other staff of the OFIFC as required.
• Monitors and reports on new IDB development project.
• Acts as liaison between IDB development contractors and OFIFC; and
• Develops IDB training plans, tools, and resources for OFIFC and Friendship Centre staff.

Other (5%):

• Maintains and upgrades professional skills.
• Promotes a healthy, safe work environment; and
• Performs other duties, related to the position, as assigned by the Executive Director or designate.

Education/Work Experience

• Post-secondary education in Computer Science, Information Systems Management or related field or equivalent proven experience.
• Minimum 3 years' experience in database management systems and user application support, preferably in a non-profit environment.
• Team Player
• Planning and Organising
• Organisational Understanding
• Accuracy and Attention to Detail
• Superior understanding of database systems.
• Skilled in database report writing, queries, and exports.
• Expert level proficiency with SPSS or other relevant statistical software.
• Proficiency in Microsoft Dynamics and Excel.
• Outstanding analytical, problem-solving, and trouble-shooting skills.

What we offer

• Culture-based organization
• Hiring Range: $70,000 - $73,850
• Full Pay Range: $70,000 - $82,000
• Comprehensive Health benefits after the probationary period including Health Care Spending Account & Lifestyle Spending Account (100% Employer paid)

The OFIFC is committed to building a skilled and diverse workforce; we promote employment equity and encourage applicants to indicate if you belong to one of the four designated employment equity groups Women, Indigenous peoples, Persons with disabilities, or Members of visible minorities when you apply.

Preference will be given to qualified Turtle Island Indigenous people including members of First Nations, Inuit and Métis (recognized by the Metis National Council). Applicants claiming Indigenous ancestry will be required to provide supporting documentation to substantiate their claim.

Accommodation

The OFIFC is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Pre-screen Interviews are scheduled to start August 26 - September 2, 2026.

Formal interviews are scheduled to take place September 7 - September 11, 2026.