Data Center Technician II: Hands-On Ops & Growth

Taleo; Saint-Jérôme; On-site; CAD 55,000 - 75,000; Full time

Job summary

Taleo is seeking a Data Center Technician L2 to support the build-out and ongoing operation of a high-performance data center environment. You will assist with hardware installation, structured cabling, and system bring-up during deployment, then maintain reliability and performance in steady-state operations.

You will work with senior technicians and site leadership; English communication is essential for success in this role.

Qualifications

• 2–3 years of data center operations or similar technical environments.
• Experience with rack & stack, cabling, and provisioning.
• Familiarity with Linux and basic server hardware.

Responsibilities

• Support rack & stack, hardware installation, and structured cabling during deployment phase.
• Assist with system provisioning, configuration, and validation activities.
• Perform Layer 1 troubleshooting and assist with Layer 2/3 diagnostics as needed.
• Monitor and respond to hardware and infrastructure issues through ticketing systems.
• Maintain accurate asset tracking and inventory records using ITSM/DCIM tools.
• Follow SOPs, safety, and security protocols.
• Participate in change management processes, including maintenance and production activities.
• Support the transition from deployment to steady-state operations.
• Collaborate with team members to ensure timely and high-quality task execution.
• Participate in on-call rotation supporting 24x7 operations.

Skills

Data center hardware installation

Structured cabling

Networking concepts

Network device CLI

SOPs and ticketing systems

ITSM and DCIM tools

Attention to detail

Teamwork

Multitasking

Willingness to learn

Education

CompTIA Server+ or equivalent

ITIL Foundation

CCNA or equivalent

Tools

Jira

ServiceNow

DCIM tools

Job description

Taleo is seeking a Data Center Technician L2 to support the build-out and ongoing operation of a high-performance data center environment. You will assist with hardware installation, structured cabling, and system bring-up during deployment, then maintain reliability and performance in steady-state operations.

You will work with senior technicians and site leadership; English communication is essential for success in this role.