Data Center Operations Technician (1-Year Contract)

Teranet Inc.; Mississauga; On-site; CAD 50,000 - 80,000; Full time

Benefits offered by this job

Continuous Learning Opportunities

Inclusive Work Environment

Flexible Work Arrangements

Job summary

An established industry player is looking for a dedicated Infrastructure Support Specialist to join their dynamic Operations Services Team. This role involves providing essential level 1 technical support for Data Centre systems, ensuring operational excellence across multiple locations. Candidates will engage in monitoring, troubleshooting, and maintaining data center environments while adhering to security standards and service level agreements. If you are proactive, possess strong communication skills, and thrive in a fast-paced environment, this opportunity offers a chance to grow and make a significant impact in a supportive and inclusive workplace.

Qualifications

• 1-3 years of experience in a technical support role within a data center environment.
• Strong communication skills for effective user support and documentation.

Responsibilities

• Monitor and report on site service activities and customer systems.
• Provide first-line support for Data Centre systems and applications.

Skills

Technical Support

Troubleshooting

Communication Skills

Continuous Improvement

Proactive Mindset

Education

University Degree or College Diploma

Equivalent Experience

Tools

ServiceNow

Ansible Tower

BigFix

VMware ESX

Azure

CommVault

SolarWinds

Job description

An established industry player is looking for a dedicated Infrastructure Support Specialist to join their dynamic Operations Services Team. This role involves providing essential level 1 technical support for Data Centre systems, ensuring operational excellence across multiple locations. Candidates will engage in monitoring, troubleshooting, and maintaining data center environments while adhering to security standards and service level agreements. If you are proactive, possess strong communication skills, and thrive in a fast-paced environment, this opportunity offers a chance to grow and make a significant impact in a supportive and inclusive workplace.