Data Center Technician

Insight Global; Markham; On-site; CAD 55,000 - 85,000; Full time

Job summary

Insight Global is seeking a Data Center Technician in Ontario to oversee installation, maintenance, and repair of server hardware and related equipment. The role focuses on uptime, performance, and seamless support for engineering teams during AI hardware projects.

Ideal candidates have 2+ years of hands-on data center experience, DCIM proficiency, and strict adherence to safety standards while lifting up to 55 lbs and working in data center spaces.

Qualifications

• High school diploma or associate degree in IT, computer science, or STEM-related fields.
• 2+ years of experience as a Data Center Technician in live/production environments.
• Proven ability to install, configure, and maintain servers and peripheral devices.
• Proven ability to perform routine maintenance, upgrades, and repairs.
• DCIM (Data Center Infrastructure Management) tools to view/update assets per location and project.
• Provide technical support and end-user training on hardware functionality and best practices.
• Collaborate with IT, Sites, and Customer teams to resolve unique issues in support of complex network infrastructure.
• Ability to climb ladders and work in elevated and/or tight data center spaces.
• Ability to lift and move equipment up to ~55lbs
• Ability to adhere to safety protocols and industry standards.

Responsibilities

• Install, configure, and maintain servers and related hardware.
• Support engineers and developers with hardware issues to minimize downtime.
• Collaborate with IT and customer teams to resolve infrastructure problems.
• Operate safely in data center environments and adhere to protocols.

Skills

Server hardware maintenance

Hardware troubleshooting

Inter-team collaboration

Safety compliance

Physical stamina

Education

High school diploma or Associate degree in IT/CS

Tools

DCIM tools

Server peripherals

Job description

Job Description

The Data Center Technician is responsible for the installation, maintenance, andrepair of server hardware and related equipment. This role ensures optimalfunctioning of hardware systems, expand existing pools of engineering services,contributing to new projects and minimizing downtime through prompt response times.Priority support for the seamless operation of technology infrastructure betweenengineering teams to maintain access for critical systems and hands-on assistance tosoftware developers and hardware engineers.Capable of keeping pace with cutting-edge AI hardware development (servers,desktops, PCIe boards) and is not hindered by constant change due to R&D,prototyping, and hardware/software patches through to commercial release.

Skills and Requirements

• High school diploma or equivalent; associate degree in IT, computer science, or STEM related fields.
• 2+ years of experience as a Data Center Technician in live/production environments.
• Proven ability to install, configure, and maintain servers and peripheral devices.
• Proven ability to perform routine maintenance, upgrades, and repairs.
• DCIM (Data Center Infrastructure Management) tools to view/update assets per location and project.
• Provide technical support and end-user training on hardware functionality and best practices.
• Collaborate with IT, Sites, and Customer teams to resolve unique issues in support of complex network infrastructure.
• Ability to climb ladders and work in elevated and/or tight data center spaces.
• Ability to lift and move equipment up to ~55lbs
• Ability to adhere to safety protocols and industry standards.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].