Cybersecurity Readiness & Services Advisor

CrowdStrike Inc.

Halifax

On-site

CAD 90,000 - 120,000

Full time

9 days ago

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Job summary

CrowdStrike Inc. is seeking a Readiness Services Consultant to partner with customers, maximize CrowdStrike Services investments, and guide security objectives. You will combine relationship management, technical advisory, and program optimization to ensure customer success and satisfaction.

The role requires coordinating with Sales and Delivery, developing success plans, and driving program enhancements while supporting pipeline growth.

Qualifications

Experience in cybersecurity services, including incident response management, customer success, and advisory consulting.
Proven track record of managing senior-level relationships in technical environments.
Strong project coordination capabilities with emphasis on customer service.
Excellence in written and verbal communication.
Ability to work in a fast-paced environment with strong workload management.
Ability to manage multiple customer relationships simultaneously.

Responsibilities

Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities.
Execute timely account reviews, follow-up documentation, and service scoping.
Develop and maintain customer success plans with clear next steps.
Contribute to program enhancement initiatives and best practices development.
Support team pipeline growth through strategic account expansion.