Cybersecurity Readiness & Advisory Consultant

CrowdStrike Inc.; Winnipeg; On-site; CAD 85,000 - 125,000; Full time

Job summary

CrowdStrike Inc. is seeking a Readiness Services Consultant to partner with our customers in the Retainer Management team. You will help maximize the CrowdStrike Services investment and align it with the customer’s security objectives.

You will manage senior-level relationships, coordinate with Sales and Delivery, and drive program optimization to ensure customer success in a fast-paced environment.

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, and/or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in both written and verbal communication.
• Demonstrated ability to manage multiple customer relationships simultaneously in a fast-paced environment.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Relationship management

Cybersecurity services

Incident response

Advisory consulting

Project coordination

Customer service

Written and verbal communication

Multi-client management

Job description

CrowdStrike Inc. is seeking a Readiness Services Consultant to partner with our customers in the Retainer Management team. You will help maximize the CrowdStrike Services investment and align it with the customer’s security objectives.

You will manage senior-level relationships, coordinate with Sales and Delivery, and drive program optimization to ensure customer success in a fast-paced environment.