Cyber Litigation Regional Lead - Canada

Gallagher; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Gallagher is seeking a Senior Claims Adjuster to join their team in Toronto. The ideal candidate will have extensive experience in managing complex claims, a strong understanding of the insurance brokerage business, and the ability to effectively negotiate and communicate with various stakeholders. This role offers a competitive salary and a range of benefits, including flexible medical coverage, retirement savings options, and opportunities for professional development.

Benefits

Flexible medical & dental coverage

Life and AD&D Insurance options

Retirement savings including RRSP

Employee Stock Purchase Plan

Educational expense reimbursement

Discounted gym membership

Opportunity for flexible work arrangements

Paid sick days & personal days

Employee referral bonus program

Qualifications

• 7 years related experience in specialty claims area.
• Ability to handle unique/challenging claims issues at a senior level.
• Licensed in all states where claims are handled.

Responsibilities

• Analyze and settle complex claims in specialty areas.
• Manage full life cycle of assigned claims files.
• Negotiate settlements with clients and attorneys.

Skills

Analytical skills

Negotiation

Problem-solving

Effective communication

Education

High school diploma

Bachelor's Degree (preferred)

JD (preferred)

Tools

Claims management software

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

How you'll make an impact

• Analyzes coverage and settles the most complex and challenging claims in one or more of Gallagher Bassett's specialty claims areas.

• Generally, incumbent does not work on workers compensation claims.

• Able to manage the full-life cycle of all assigned claims files.

• Analyzes coverage and determines defense obligations.

• Independently conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans.

• Creates reservation of rights and coverage denial letters.

• Negotiates settlements with clients, client attorneys, and Public Adjusters.

• Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary.

• Prepares reserve and settlement authority requests for client and carrier approval.

• May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage.

• Has a solid understanding of claims processing and the insurance brokerage business.

• Has an in-depth understanding of the terminology and case law associated with their specialized claims niche/industry.

• Handles claims consistent with clients' and corporate policies, procedures and “best practices” and also in accordance with any statutory, regulatory and ethical requirements.

• Provides guidance and/or supervision to lower level adjusters.

• Incumbents at this level should be able to work at full case load capacity.

About you

Required:

• High school diploma and 7 years related experience working within the applicable specialty claims area.

• Demonstrated ability to handle unique/challenging claims issues at a senior adjuster level.

• Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.

• Knowledge of accepted industry standards and practices.

• Computer experience with related claims and business software.

Preferred:

• Bachelor's Degree highly preferred.

• 10 or more years of prior experience adjusting claims in applicable specialty area (Cyber) highly preferred

• JD preferred

Behaviors:

• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing, and embrace new challenges.

• Analytical skill necessary to make decisions and resolve issues inherent in handling of claims.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Required:

• High school diploma and 7 years related experience working within the applicable specialty claims area.

• Demonstrated ability to handle unique/challenging claims issues at a senior adjuster level.

• Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.

• Knowledge of accepted industry standards and practices.

• Computer experience with related claims and business software.

Preferred:

• Bachelor's Degree highly preferred.

• 10 or more years of prior experience adjusting claims in applicable specialty area (Cyber) highly preferred

• JD preferred

Behaviors:

• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing, and embrace new challenges.

• Analytical skill necessary to make decisions and resolve issues inherent in handling of claims.

• Analyzes coverage and settles the most complex and challenging claims in one or more of Gallagher Bassett's specialty claims areas.

• Generally, incumbent does not work on workers compensation claims.

• Able to manage the full-life cycle of all assigned claims files.

• Analyzes coverage and determines defense obligations.

• Independently conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans.

• Creates reservation of rights and coverage denial letters.

• Negotiates settlements with clients, client attorneys, and Public Adjusters.

• Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary.

• Prepares reserve and settlement authority requests for client and carrier approval.

• May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage.

• Has a solid understanding of claims processing and the insurance brokerage business.

• Has an in-depth understanding of the terminology and case law associated with their specialized claims niche/industry.

• Handles claims consistent with clients' and corporate policies, procedures and “best practices” and also in accordance with any statutory, regulatory and ethical requirements.

• Provides guidance and/or supervision to lower level adjusters.

• Incumbents at this level should be able to work at full case load capacity.