Company Description
Our client specializes in the logistics and customs brokerage industry, helping businesses navigate the regulations and paperwork involved in bringing goods into Canada.
Hybrid | Mississauga, ON
Job ID 10681
Compensation
- Salary: $60,000–$70,000* annually, commensurate with experience and qualifications.
- Position: Permanent, full-time employment.
- Health benefits: Medical, dental, and vision coverage.
- Retirement plans: Company-matched RRSP and DPSP programs.
- Time off: Paid vacation and sick days.
- Learning and development: Opportunities to continue building your professional knowledge and skills.
- Hybrid work: Four days onsite each week in Mississauga, with one day working remotely.
- Stability: A long-term position with an established company in the logistics industry.
*The stated compensation range reflects the full scope of the role as currently structured and is provided in accordance with pay transparency requirements. Offers are determined based on relevant experience, demonstrated skills, internal equity, and alignment with the role’s requirements. The upper end of the range is typically reserved for candidates who fully meet all requirements and qualifications outlined in this posting and the official job description.
The Opportunity
Our client is looking for people who understand that difference.
We’re recruiting three Customs Specialists for permanent positions in Mississauga. These opportunities are well suited to individuals who are comfortable handling customs releases, determining tariff classifications, applying duties and taxes, and sorting through the regulatory details that don’t always fit neatly into a standard transaction.
You’ll be working with people who rely on your customs knowledge, from customers who need answers to colleagues who need help resolving a shipment issue. Some transactions will be straightforward. Others will require research, careful interpretation of the rules, and a little more digging to get things right.
There’s also some flexibility in choosing a schedule that works with your circumstances, depending on which of the three positions you’re being considered for.
Here’s How The Schedules Break Down
- Two openings: Regular Monday-to-Friday hours, 9:00 a.m.–5:00 p.m.
- One opening: Hours aligned with the British Columbia business day, although you’ll still work from the Mississauga office.
- All three openings: Four onsite days per week in Mississauga, with one remote day. The four-day onsite requirement is non-negotiable.
Position Description
Your day-to-day work will involve a mixture of customs processing, technical review, problem-solving, and communication with customers and colleagues.
Responsibilities Include
- Handling customs releases and ensuring shipments are properly classified, rated, and accounted for.
- Reviewing product information and determining the correct HS tariff classifications, including special tariff provisions where applicable.
- Calculating and applying duties, taxes, exemptions, and other customs-related charges.
- Working with requirements involving SIMA, GST/HST, excise taxes, and applicable Orders in Council.
- Preparing temporary import and voluntary entry documentation when required.
- Checking that shipments meet applicable Partner Government Agency requirements and have the necessary supporting information.
- Reviewing free trade certificates, identifying missing or incomplete information, and following up where clarification is needed.
- Keeping customer product records accurate, including tariff classifications, free trade information, and government agency requirements.
- Helping customers understand customs requirements and responding to questions about shipments, classifications, and release procedures.
- Working with colleagues to resolve customs issues that require additional research or regulatory interpretation.
- Supporting compliance-related activities and helping ensure that transactions are handled correctly from the outset.
The work requires someone who can manage routine transactions efficiently without losing sight of the details that sometimes make a shipment more complicated than expected.
Experience
We’re looking for someone who has already developed a solid foundation in Canadian customs work and is comfortable putting that knowledge into practice.
Ideally, You’ll Bring
- At least five years of experience working in customs, with hands-on exposure to brokerage operations or import compliance.
- A good working understanding of Canadian customs releases, tariff classifications, and shipment rating.
- Experience dealing with duties, GST/HST, exemptions, customs valuation, and other import requirements.
- Familiarity with CBSA regulations and the requirements of other government agencies involved in importation.
- Experience researching customs questions and working through transactions where the documentation or regulatory treatment isn’t immediately clear.
- The ability to explain customs-related issues to customers and work constructively with colleagues to resolve them.
Qualifications
You’ll need to be comfortable working independently, making sound decisions, and knowing when something warrants a closer look.
The Qualifications We’re Looking For Include
- Strong knowledge of Canadian customs regulations, including CBSA requirements, SIMA, excise taxes, GST/HST, and import permits.
- An understanding of tariff classifications, trade agreements, and Partner Government Agency requirements.
- Intermediate Excel skills, including the ability to work with pivot tables.
- Good research and analytical abilities, especially when dealing with unfamiliar or more complicated customs questions.
- Careful attention to detail and a consistent approach to accuracy.
- Strong organizational skills and the ability to keep several priorities moving without losing track of deadlines.
- Clear communication skills in English, both written and verbal.
- A helpful, professional approach when dealing with customers and internal teams.
- The ability to stay composed and work through problems when shipment deadlines create pressure.
Education
- High school diploma.
- Customs Certified Specialist (CCS) designation.
- Certified Trade Compliance Specialist (CTCS) designation is an asset.
- Other relevant professional licences or credentials are welcome.
Additional Information
- Date Posted: November 12, 2026
- Job Type: Hybrid, Permanent, Full-Time
- Industries: Customs Brokerage
- Job Categories: Logistics/Distribution/Warehousing
- Manages Others: No
- Required Travel: No
- Relocation Assistance: No
- Keywords: , , Customs Brokerage, Freight Forwarding, Supply Chain & Logistics
Existing Vacancy
This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.
Use of Artificial Intelligence
We do NOT use artificial intelligence to screen, rank, or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting, but never in the decision-making as to candidate suitability.