Customs Brokerage Manager, Freight Forwarding

Mhrweb; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a dynamic team at a leading logistics provider where you will manage customs operations and ensure compliance with regulations. This role offers the chance to lead a dedicated team, drive performance, and implement best practices in customs brokerage. You will be pivotal in maintaining regulatory compliance while fostering a safe and inclusive work environment. With opportunities for career growth and a supportive culture, this position is ideal for a motivated leader eager to make a difference in the logistics industry. Embrace the chance to work with a diverse team and contribute to innovative solutions in global trade.

Benefits

Fair pay with bonus opportunities

Safe and healthy work environment

Career advancement support

Inclusive culture and diversity initiatives

Fun and supportive team atmosphere

Qualifications

• 4+ years of Customs Brokerage experience in a leadership role.
• Must hold and maintain a Customs Brokerage License.
• Ability to apply Customs Act and Excise Act regulations.

Responsibilities

• Ensure compliance with customs regulations and drive department performance.
• Lead and mentor staff while managing departmental KPIs.
• Evaluate and implement best practices for customs operations.

Skills

Regulatory compliance

Customs Brokerage License

Customs Act understanding

HS Classification

Team management

Education

CCS or CTCS certification

CIFFA certificate

Tools

Cargowise

e-manifest & file creation

Job description

Customs Brokerage Manager, Freight Forwarding

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

Customs Operations Managers are responsible to ensure that the company and its employees are operating and processing customs clearance activities in compliance with government trade regulations while focusing on driving the department to meet and exceed budget expectations.

• Regulatory compliance, providing operational customs brokerage guidance to staff, ensuring customer service retention and department financial compliance is being met
• Review, evaluation and implementation of procedures and processes (best practices), incl. training and mentoring of staff
• Corporate compliance to company directives (AMPS, CTPAT- PIP)
• Maintain and enforce Canadian Customs Brokerage standard operating procedures
• Drive timely and accurate invoicing
• Ensure CARM month-end payments are billed out within the same month for reconciliation
• Enforce all shipments received are recorded with file level revenues and costs are booked within the same financial period, ensuring all file cost allocations are completed before the month end or accrued into the same period
• Minimize un-allocated payments (waste - demurrage, file level errors) and assist with A/R functions resolving disputes for non-payment
• Key contact with governmental agencies aligned to CBSA and lead customer compliance with these governmental agencies
• Regulatory compliance (CA Customs and other federal agencies)
• Evaluate, communicate, and act on all exceptions and deviations conflicting with Customs Product standards, procedures, and goals
• Follow-up of corrective actions taken on exceptions and deviations to secure continuous development, quality improvement and profitability enhancement
• Focus on department KPI's to ensure targets are met
• Hire, develop and mentor staff
• Lead Department staff, meeting company goals and expectations
• Complete annual and mid-year reviews of Customs staff working with them for future goals

What you need: (requirements)

• CCS &/or CTCS
• Hold and maintain Customs Brokerage License
• Optional: CIFFA certificate (differentiator)
• 4+ years Customs Brokerage experience in a leadership role with staff reporting line.
• Ability to understand Customs Act and Excise Act or other regulations and apply them
• Able to review products for HS Classification indications and locate any department regulations that may be applicable
• Cargowise Certified Operator (CCO) - Operator, Specialist, Professional (differentiator)
• CW e-manifest & file creation
• Previous experience managing a team

What you gain from joining our team:

• Get Good Money– Fair pay and some jobs come with bonus opportunities.
• Stay Safe– We pride ourselves on a safe, clean, and healthy work environment for everyone.
• Get A Voice– We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
• Get Promoted– When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Have FUN– Work with fun, supportive people just like you!
• Find Your Place– We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future– Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.