Customs Administrator

Bison Transport Inc.; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Coaching & training

Work-life balance

Wellness program

Sports teams

Job summary

Bison Transport Inc. is seeking a Customs Administrator to support customs issues and programs. You will work closely with drivers, the brokerage community, and US/Canadian agencies to ensure smooth cross-border operations.

Your role includes handling customs documentation, keeping records up to date, and coordinating with internal teams to minimize delays. The ideal candidate is organized, detail-oriented, and customer-focused.

Qualifications

• Highly organized with strong attention to detail.
• Strong problem-solving and adaptability in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication.
• Customer-focused with a professional demeanor.
• Able to learn new systems quickly and work independently.

Responsibilities

• Coordinate customs clearance for cross-border shipments (PAPS/ACE and PARS/ACI).
• Review and process customs documentation for accuracy and compliance.
• Monitor shipment clearances and proactively resolve issues to prevent border delays.
• Communicate with drivers, operations staff, customers, border officers, and brokers.
• Investigate and resolve documentation discrepancies and customs inquiries.
• Maintain accurate shipment and clearance records in company systems.
• Perform other administrative and operational duties as assigned.

Skills

Organizational skills

Problem-solving

Communication skills

Team player

Computer literacy

Tools

Customs software

Job description

As a Customs Administrator, you will be a key player in supporting our customs-related issues and programs.Working closely with your team, you will use your exceptional customer service skills to build relationships with, and give support to, our Drivers, the customs brokerage community, and US and Canadian Customs agencies.

Specific Responsibilities include:

• Coordinate customs clearance for cross-border shipments (PAPS/ACE and PARS/ACI).
• Review and process customs documentation to ensure accuracy and compliance.
• Monitor shipment clearances and proactively resolve issues to prevent border delays.
• Communicate with drivers, operations staff, customers, border officers, and customs brokers regarding shipment status and requirements.
• Investigate and resolve documentation discrepancies and customs-related inquiries.
• Maintain accurate shipment and clearance records in company systems.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidate will possess:

• Highly organized with strong attention to detail and accuracy.
• Strong problem-solving skills and ability to adapt in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Customer-focused with a professional and positive approach.
• Comfortable using computers and learning new systems and software.
• Able to work independently while contributing effectively as part of a team.
• Strong time-management skills with the ability to prioritize multiple tasks.
• Previous administrative, transportation, logistics, or customer service experience is an asset.
• Knowledge of customs processes or the transportation industry is considered an asset but not required.

Shift: Continental shift from 10am-10pm

This job is classified under NOC Code: 14100.

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.