Customer Support & Order Specialist

UniFirst Corporation; Edmonton; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

RRSP with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Supplemental Life Insurance

Long Term Disability

Vacation

Sick Time

Paid Holidays

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Program

Job summary

UniFirst Corporation in Canada is seeking an entry level Customer Service Representative. Responsibilities include handling phone orders, data entry, supporting sales, resolving account issues, processing credits, and assisting walk-in customers.

The role emphasizes strong interpersonal skills, teamwork, and the ability to work independently. Experience with AS400 is a plus, with a comprehensive benefits package available.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Word and Excel; accurate data handling.

Responsibilities

• Handle telephone inquiries and take orders over the phone
• Data entry for orders and customer information
• Provide inside support to sales representatives
• Help resolve customer issues regarding their account
• Process credits and exchanges
• Collection of Accounts Receivables
• Greet walk-in customers, show samples, take measurements and orders
• Assist in various telemarketing projects

Skills

Data Entry

Microsoft Office

Education

High School Diploma

Job description

UniFirst Corporation in Canada is seeking an entry level Customer Service Representative. Responsibilities include handling phone orders, data entry, supporting sales, resolving account issues, processing credits, and assisting walk-in customers.

The role emphasizes strong interpersonal skills, teamwork, and the ability to work independently. Experience with AS400 is a plus, with a comprehensive benefits package available.