Customer Service Specialist - 18-Month Contract

UniFirst; Taber; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

On the job training + RRSP

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst in Canada-Alberta (Taber) is seeking a Customer Service Representative for an 18-month contract to support a leave of absence. You will handle inquiries by phone or email, assist with accounts receivable tasks, and collaborate with the Sales team to ensure excellent service.

The ideal candidate has 2 years of customer service experience, strong communication skills, and proficiency with Microsoft Office. The role offers on-the-job training and a supportive, team‑oriented environment.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products (Outlook, Excel, Word, TEAMS).

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer Service

Accounts Receivable

Communication Skills

Active Listener

Organizational Skills

Team Player

Data Entry

Basic Math

Education

High School diploma or GED

Tools

Microsoft Office

Job description

UniFirst in Canada-Alberta (Taber) is seeking a Customer Service Representative for an 18-month contract to support a leave of absence. You will handle inquiries by phone or email, assist with accounts receivable tasks, and collaborate with the Sales team to ensure excellent service.

The ideal candidate has 2 years of customer service experience, strong communication skills, and proficiency with Microsoft Office. The role offers on-the-job training and a supportive, team‑oriented environment.