Customer Supply Chain Planner

Kruger Products; Ontario; On-site; CAD 55,000 - 75,000; Full time

Job summary

Kruger Products is seeking a Customer Supply Chain Planner to oversee product flow and ensure timely delivery to customers. The successful candidate will work closely with sales and supply planning teams, maintaining effective communication and tracking orders. This role offers an exciting opportunity to be part of a recognized employer focused on innovation and quality service.

Qualifications

• 2-3 years experience in a Supply Chain environment.
• Intermediate experience with Microsoft Office and SAP.
• Strong analytical and problem-solving skills.

Responsibilities

• Oversee product flow from manufacturing to store shelves.
• Maintain communication with supply chain personnel.
• Track and update orders in SAP and Navisphere.

Skills

Analytical skills

Problem solving

Collaboration

Customer focus

Tools

SAP

Microsoft Office

Power BI

Job description

At Kruger Products we have a shared vision for greatness. We manufacture some of North America’s most popular tissue brands - Cashmere, Purex, Scotties’, SpongeTowels, Bonterra, White Cloud, as well as products for use away from home.

We are leaders in our industry, leaders in our communities, and leaders in sustainability. We proudly have close to 3,000 employees across manufacturing plants in Quebec, British Columbia, Ontario, and Tennessee, as well as our headquarters in Mississauga, ON and Sales offices in North America.

WHAT YOU WILL DO

The Customer Supply Chain Planner will be responsible for overseeing all aspects of product flow from the KP manufacturing and warehouse sites to the store shelves of our customers. You will be the liaison between sales and supply planning teams to ensuring that orders arrive on time and accurately fulfilled.

In this role, you can expect to:

• Work closely with the Customer Success Manager on the development of the customer success specialist that are assigned to the corresponding customer group
• Source and share information with sales and customers related to order status, inventory location, and future production
• Updating and maintaining forecast on a weekly and monthly basis, including analysis with sales manager approval.
• Maintain regular communication with their customer’s supply chain personnel to promote regular flow information, problem solve carrier or supply issues, and build rapport
• Track, update and maintain orders in SAP IBP, Navisphere and Fourkites software. Address any major supply interruption in a timely manner.
• Manage promotional volume and order deployment process, including special packs, new distribution, in/outs, and seasonal items.
• Collaborate with the customer supply chain contacts to strive for the “perfect order”
• Identify opportunities to maintain an appropriate safety stock and push volume through review of inventory and order patterns
• Communicate with Distribution departments regarding product allocation, loading priorities, and change of delivery dates
• Drive efficiencies throughout the customer supply chain and identifying potential cost savings opportunities

WHAT YOU WILL BRING

• 2-3 years experience in a Supply Chain environment
• Intermediate experience with Microsoft office and SAP
• Reporting tools such as Power BI an asset
• Strong analytical and problem solving skills
• Ability to Manage multiple priorities and deadlines
• Customer focus mindset
• Collaboration skills for working cross functionally

WHAT’S IN IT FOR YOU

Our mission is to make everyday life more comfortable. Together we bring this mission to life. As an ever-evolving business, there are always exciting new challenges, diverse career paths, and opportunities to innovate. Be part of a recognized employer – Greater Toronto Top Employer since 2013, Deloitte’s Best Managed Companies since 2018, and Forbes Best Employers in Canada.

Join Kruger Products and Expect to do Something Great.

We thank all applicants for their interest in Kruger Products; only candidates selected for an interview will be contacted.

Kruger Products is an equal opportunity employer and encourages applications from all qualified individuals. Accommodation will be provided in all parts of the hiring process as required under KP’s Accessibility Policy and Multi-Year Accessibility Plan - 1.04.33. Applicants need to make their needs known in advance.

#LI-Hybrid

WHAT YOU WILL DO

The Customer Supply Chain Planner will be responsible for overseeing all aspects of product flow from the KP manufacturing and warehouse sites to the store shelves of our customers.
You will be the liaison between sales and supply planning teams to ensuring that orders arrive on time and accurately fulfilled.

In this role, you can expect to:

• Work closely with the Customer Success Manager on the development of the customer success specialist that are assigned to the corresponding customer group
• Source and share information with sales and customers related to order status, inventory location, and future production
• Updating and maintaining forecast on a weekly and monthly basis, including analysis with sales manager approval.
• Maintain regular communication with their customer’s supply chain personnel to promote regular flow information, problem solve carrier or supply issues, and build rapport
• Track, update and maintain orders in SAP IBP, Navisphere and Fourkites software.
  Address any major supply interruption in a timely manner.
• Manage promotional volume and order deployment process, including special packs, new distribution, in/outs, and seasonal items.
• Collaborate with the customer supply chain contacts to strive for the “perfect order”
• Identify opportunities to maintain an appropriate safety stock and push volume through review of inventory and order patterns
• Communicate with Distribution departments regarding product allocation, loading priorities, and change of delivery dates
• Drive efficiencies throughout the customer supply chain and identifying potential cost savings opportunities

WHAT YOU WILL BRING

• 2-3 years experience in a Supply Chain environment
• Intermediate experience with Microsoft office and SAP
• Reporting tools such as Power BI an asset
• Strong analytical and problem solving skills
• Ability to Manage multiple priorities and deadlines
• Customer focus mindset
• Collaboration skills for working cross functionally

WHAT’S IN IT FOR YOU

Our mission is to make everyday life more comfortable.
Together we bring this mission to life.
As an ever-evolving business, there are always exciting new challenges, diverse career paths, and opportunities to innovate.
Be part of a recognized employer – Greater Toronto Top Employer since 2013, Deloitte’s Best Managed Companies since 2018, and Forbes Best Employers in Canada.

Join Kruger Products and Expect to do Something Great.

We thank all applicants for their interest in Kruger Products; only candidates selected for an interview will be contacted.

Kruger Products is an equal opportunity employer and encourages applications from all qualified individuals.
Accommodation will be provided in all parts of the hiring process as required under KP’s Accessibility Policy and Multi-Year Accessibility Plan - 1.04.33.
Applicants need to make their needs known in advance.

#LI-Hybrid