customer service supervisor - retail

www.canadainternational.gc.ca - Jobboard; Vancouver; On-site; Full time

Job summary

A leading retail business in the cannabis sector is seeking a full-time supervisor to manage sales staff and operations. The ideal candidate will have strong leadership skills and experience in retail management, ensuring smooth operations and customer satisfaction. This position requires a commitment to working on-site in Vancouver.

Qualifications

• 2 years to less than 3 years experience in operations.
• Experience in cannabis processing.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Organize and maintain inventory.
• Resolve customer issues.

Skills

Client focus

Leadership

Team player

Organized

Efficient interpersonal skills

Accurate

Initiative

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Posted onMay 14, 2025 by Employer details City Cannabis Co

Job details

• Salary 23.40 hourly / 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3306997

Overview

Languages

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Sell merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Coaching
• Greet customers

Supervision

• 11-15 people
• Retail salespersons and sales clerks

Experience and specialization

Area of work experience

• Operations

Area of specialization

• Cannabis processing

Additional information

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Initiative
• Ability to multitask
• Leadership

Other benefits

• Other benefits

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-06-13

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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