customer service supervisor - retail

City Cannabis Co; Vancouver; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Customer Service Supervisor to oversee store operations. The role involves hiring and training staff, managing inventory, and ensuring customer satisfaction. Candidates should have a high school diploma and relevant experience in retail management.

Qualifications

• 2 years to less than 3 years of experience required.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Resolve customer issues.

Skills

Customer Service

Supervision

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Sell merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

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Applying to customer service supervisor - retail @ City Cannabis Co

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