Customer Service/Sales Representative

NexOne Corporation; Quebec; On-site; CAD 32,000 - 36,000; Full time

Benefits offered by this job

Free parking

Team BBQs

Holiday dinners

Job summary

NexOne Corporation is hiring for a Customer Service & Inside Sales (Bilingual) role located in Saint-Hubert, Quebec. This full-time position offers CAD 23–26 per hour plus commissions, with an immediate start.

You will engage clients by phone, email, and chat, stay current on products and promotions, and help brokers with implementations. The role emphasizes bilingual communication, lead generation, cross-selling, and developing long-term client relationships in a fast-growing real-estate tech

Qualifications

• Excellent communication skills in French & English (written and spoken).
• Experience with customer support via phone and email.
• Ability to identify opportunities, generate leads, cross-sell.
• Strong prioritization skills & result-driven mindset.

Responsibilities

• Provide fast, professional solutions to client inquiries via phone, email, chat.
• Maintain up-to-date knowledge of our products, services, and promotions.
• Document requests in our support system and route them appropriately.
• Create informative self-help content (written & video) for our community.
• Assist brokerage implementations with a specialist as needed.
• Develop new business and renewals—make recurring client calls, build lasting relationships.
• Promote and propose our training courses.
• Analyze client business needs and propose complementary solutions.

Job description

We’re hiring at NexOne for a Customer Service & Inside Sales (Bilingual), full-time, located at Saint-Hubert.

Job Details

Location: Saint-Hubert, Québec (near Quartier DIX30). Rate: CAD $23-$26 per hour plus commissions. Type: Full-time. Start: As soon as you’re ready.

What You’ll Be Doing

• Provide fast, professional solutions to client inquiries via phone, email, chat
• Maintain up-to-date knowledge of our products, services, and promotions
• Document requests in our support system and route them appropriately
• Create informative self-help content (written & video) for our community
• Assist brokerage implementations with a specialist as needed
• Develop new business and renewals - make recurring client calls, build lasting relationships
• Promote and propose our training courses
• Analyse client business needs and propose complementary solutions

What We’re Looking For

• Excellent communication skills in French & English, spoken + written
• Experience with customer support via phone/email
• Ability to identify opportunities, generate leads, cross-sell
• Strong prioritization skills & result-driven mindset

Bonus If You Have

• Familiarity with multiple operating systems (Win 10, macOS, Android, iOS)
• Experience learning new software and training others
• Knowledge of major web browsers (Edge, Firefox, Chrome, Safari)
• Experience with help-desk and electronic communication tools

Why NexOne?

We’re a fast-growing company in the real-estate tech space, offering a full suite of tools for brokers & agencies across Canada and beyond. Our offices are conveniently located (with free parking!), and we value work-life balance with team-BBQs and holiday dinners.