Customer Service Sales

Gypsum Management and Supply; Central Saanich; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability & Life Insurance

Wellness Benefits

401(k) Retirement Plan

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

Job summary

SRS Distribution Inc. is seeking a Customer Service - Sales specialist at our Saanichton location.

The role focuses on providing product knowledge on building materials to new and existing customers, handling quotes, orders, and delivery instructions, and supporting the sales team to meet project timelines. The ideal candidate has at least 1 year in inside sales, 2 years in administrative work, and strong English communication.

Qualifications

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

Responsibilities

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Skills

Inside Sales

Administrative work

Customer service

Building materials knowledge

Communication skills

Computer skills

Sales experience

Job description

Position Purpose

The primary function of Customer Service - Sales is to provide product knowledge on building materials to new and existing customers. The shifts will be Thursday - Monday and the wage range is $22-26 per hour.

Position Purpose

The primary function of Customer Service - Sales is to provide product knowledge on building materials to new and existing customers. The shifts will be Thursday - Monday and the wage range is $22-26 per hour.

Key Responsibilities

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Qualifications

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

The (range of) compensation for this position is $23.27 to $27.45

Job Location: GMS Family of Locations - Saanichton

2046 Keating Cross Road Saanichton, BC V8M 2A6

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

• Medical
• Dental
• Vision
• Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.