Customer Service Representative- Work From Home

Spade Recruiting; Dartmouth; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading company is seeking enthusiastic individuals for a remote customer service role. You will assist clients by providing excellent service and product knowledge, handle calls, and represent their best interests. With full training provided, competitive compensation, and career advancement opportunities, this position values a healthy work-life balance.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly, with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Positive and proactive approach to client service.
• Ability to manage multiple client interactions effectively.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls and inquiries.
• Create and explain individualized policies.

Skills

Enthusiasm

Self-driven

Customer service

Excellent communication

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Responsibilities:

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverage while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Collaborate with management teams to stay updated on new products, services, and policies.

Job Benefits:

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly, with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.