Customer Service Representative - Automotive

Skillhub Solutions Inc.

Canada

Remote

CAD 18,000 - 26,000

Full time

22 hours ago
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Benefits offered by this job

Paid training
Medical, dental, life, and vision保险
RRSP matching and paid vacation
Employee assistance and wellness

Job summary

Foundever is seeking a Customer Service Representative - Automotive to support a major automotive brand from home in Canada. This full-time, remote position involves assisting vehicle owners with warranty coverage, repairs, dealership issues, and vehicle features by listening to concerns and providing effective solutions.

Paid virtual classroom-style training is provided along with comprehensive benefits. The role requires friendly communication, problem-solving, and the ability to navigate

Qualifications

  • Must reside in Canada and be at least 18 years old.
  • High school diploma or equivalent.
  • At least six months of customer service experience.
  • Must pass a background check.
  • Strong English verbal and written communication skills.
  • Proficiency with MS Office 365, MS Teams, and Windows; navigate multiple systems.
  • Home setup: hardwired internet with reliable speeds and a quiet workspace; webcam during training.

Responsibilities

  • Help vehicle owners with warranty coverage and repairs.
  • Address dealership issues and assist with vehicle features.
  • Listen to concerns and provide effective solutions.
  • Support day-to-day customer interactions and documentation.

Skills

Customer service experience
English communication

Education

High school diploma or equivalent

Tools

MS Office 365
MS Teams
Microsoft Windows

Job description

Customer Service Representative - Automotive

Remote - Canada Full-time CA$16.1 / hour

Paid Training

Customer Service Representative - Automotive

Join Foundever as a full-time, work-from-home Customer Service Representative supporting a major automotive brand. Help vehicle owners with warranty coverage, repairs, dealership issues, and vehicle features by listening to concerns and providing effective solutions.

This opportunity represents an existing vacancy supporting current business operations.

Schedule and pay
  • $16.10 per hour
  • Monday to Friday, between 8:30 a.m. and 6:30 p.m. ET; no weekends
  • Work from home; equipment is provided
What we offer
  • Paid virtual classroom-style training and ongoing job-specific training
  • Medical, dental, life, and vision insurance
  • Company-matched RRSP contribution and paid vacation
  • Employee assistance and wellness programs
Requirements
  • Must reside in Canada and be at least 18 years old
  • High school diploma or equivalent
  • At least six months of customer service experience
  • Must pass a background check
  • Strong English verbal and written communication skills
  • Proficiency with MS Office 365, MS Teams, and Microsoft Windows; ability to navigate multiple systems
  • Home setup: hardwired internet with at least 5.0 Mbps download and upload speeds, and a quiet, distraction-free space. Webcam presence is required during training and production.

The role may involve approved AI tools to support day-to-day tasks, efficiency, and decision-making.

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