Customer Service Representative - 2 positions

Work in Middlesex; Strathroy; On-site; CAD 28,000 - 40,000; Full time

Job summary

MacEwen in Strathroy, Ontario is seeking reliable Customer Service Representatives to join our team in person at the convenience store and gas pump area.

One full-time and one part-time position are available. You will greet customers, handle transactions, process lottery, and stock shelves while maintaining a clean, safe environment. Experience in retail or gas stations is an asset; scheduling includes evenings and weekends.

Qualifications

• Previous customer service, retail, or gas station experience is an asset.
• Strong communication and interpersonal skills.
• Ability to handle cash and perform transactions accurately.
• Comfortable working in a fast-paced environment.
• Ability to work independently.
• Reliable transportation and dependable attendance.
• Must be able to stand for extended periods and perform light lifting and stocking duties.
• Ability to work evening shifts, weekdays, and weekends.

Responsibilities

• Greet customers in a friendly and professional manner.
• Accurately handle cash, debit, credit, and other monetary transactions.
• Process lottery sales and validate lottery tickets.
• Sell age-restricted products, including cigarettes, beer, and wine, in accordance with company policies and legal requirements.
• Authorize fuel purchases and assist customers with pump-related inquiries
• Process purchases for all convenience store merchandise.
• Maintain accurate cash balances and follow cash handling procedures.
• Stock shelves, coolers, and displays as needed.
• Keep the store, washroom facilities, and gas pump area clean, organized, and presentable.
• Monitor store inventory and report low stock levels.
• Follow all safety, security, and loss prevention procedures.
• Provide prompt and courteous assistance to customers and resolve customer concerns professionally.

Skills

Cash handling

Communication skills

Interpersonal skills

Independent work

Reliability/attendance

Standing long periods

Evening shifts

Fast-paced environment

Light lifting

Transportation availability

Job description

MacEwen

Business Location

Strathroy, Ontario

Position type

Customer Services

Work Place Location

In Person

Hours

• Full-Time: 30 to 35 hours per week
• Part-Time: 15 to 20 hours per week Shift: 3:00 PM to 11:00 PM Availability: Weekdays and weekends required

Apply By

October 15, 2026 at 12:00am

Job Description

Position Summary

Seeking reliable, and customer-focused Customer Service Representatives to join our team. One full-time, and one part-time position available. The successful candidates will provide exceptional customer service while accurately processing transactions and maintaining a clean, safe, and welcoming environment in both the convenience store and gas pump area. Previous retail, customer service, or gas station experience is beneficial.

Key Responsibilities

• Greet customers in a friendly and professional manner.
• Accurately handle cash, debit, credit, and other monetary transactions.
• Process lottery sales and validate lottery tickets.
• Sell age-restricted products, including cigarettes, beer, and wine, in accordance with company policies and legal requirements.
• Authorize fuel purchases and assist customers with pump-related inquiries
• Process purchases for all convenience store merchandise.
• Maintain accurate cash balances and follow cash handling procedures.
• Stock shelves, coolers, and displays as needed.
• Keep the store, washroom facilities, and gas pump area clean, organized, and presentable.
• Monitor store inventory and report low stock levels.
• Follow all safety, security, and loss prevention procedures.
• Provide prompt and courteous assistance to customers and resolve customer concerns professionally.

Education

Not Applicable

Qualifications

• Previous customer service, retail, or gas station experience is an asset.
• Strong communication and interpersonal skills.
• Ability to handle cash and perform transactions accurately.
• Comfortable working in a fast-paced environment.
• Ability to work independently
• Reliable transportation and dependable attendance.
• Must be able to stand for extended periods and perform light lifting and stocking duties.
• Ability to work evening shifts, weekdays, and weekends.