Customer Service Representative

Handyman Connection; Richmond Hill; On-site; CAD 40,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Heimwerkerdienstleistungen sucht einen engagierten Kundenservice-Mitarbeiter. Diese spannende Rolle bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem hervorragende Kundenbetreuung und die Verwaltung von Büroabläufen im Vordergrund stehen. Sie werden Teil eines freundlichen Teams, das sich der Unterstützung von Kunden widmet und gleichzeitig flexible Arbeitszeiten ohne Nächte oder Wochenenden bietet. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem professionellen Umfeld arbeiten möchten, ist diese Position ideal für Sie.

Benefits

Wettbewerbsfähige Bezahlung

Flexibilität bei den Arbeitszeiten

Professionelle Büroumgebung

Ausgezeichnete Schulung und Unterstützung

Markenbekleidung verfügbar

Qualifications

• Erfahrung im Kundenservice oder Telemarketing bevorzugt.
• Starke telefonische und schriftliche Kommunikationsfähigkeiten.

Responsibilities

• Verwaltung von Zeit und Verantwortlichkeiten - Terminplanung, Kundenbetreuung.
• Engagement für exzellenten Kundenservice und freundliche Kommunikation.

Skills

Kundenservice

Kommunikationsfähigkeiten

Microsoft Outlook

Microsoft Excel

Microsoft Word

CRM-Systeme

Telefonkommunikation

Tools

Microsoft PowerPoint

Job description

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Fast-paced local office of an international franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well-established home improvement company dedicated to excellent customer service and quality workmanship.

What You Will Receive

• Earn competitive pay depending on your skills, experience, and availability.
• Work during traditional business hours with some flexibility – no nights or weekends!
• Professional office environment with a friendly touch.
• Excellent training and support.
• Branded apparel available (or business casual attire).

Responsibilities

• Strong telephone and written communication skills.
• Dedication to excellent customer service.
• Outgoing personality; enjoys working with people.
• Able to manage small business details while working independently.
• Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Confident with office equipment and computer skills, especially Microsoft Outlook, Excel, Word, CRM, PowerPoint.
• Knowledge of home repair and light remodeling is a plus.
• Experience in customer service or telemarketing preferred.

Competitive wages with benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application link. Check us out at: www.handymanconnection.com.

What our customers say:

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Why Handyman Connection?

• Seniority level: Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Construction

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