Customer Service Representative

LFL Group; Regina; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading retail company in Canada is seeking a Customer Service Associate to join their team in Regina. The ideal candidate will excel in providing excellent customer support, responding to inquiries, and ensuring high levels of customer satisfaction. This full-time position comes with a competitive pay and a comprehensive benefits package aimed at promoting personal and professional growth. Join a dynamic team that values customer first approaches and empowers employees to achieve their best.

Benefits

Flexible benefits package including Health, Dental, and Paramedical Services

Competitive remuneration based on experience

Career progression potential

Support for personal and professional development

Qualifications

• Team oriented and adaptable.
• High school diploma or equivalent required.
• Strong communication skills are essential.

Responsibilities

• Respond to customer inquiries courteously and professionally.
• Promote customer loyalty through exceptional service.
• Review and follow up on order reports daily.

Skills

Team oriented

Exceptional communication skills

Proven ability to multitask

Proficiency with computers

Flexibility to work all shifts

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Do you believe in putting the customer first

Do you love to solve problems and create solutions

The Brick is actively seeking to expand our service team. As a Customer Service Associate you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts including evenings and weekends as required

Why The Brick

• A flexible and comprehensive benefits package including Health Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

If youd like to apply for this role please contact our recruitment team at

Attach your CV and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Customer Service Representative • Regina, Saskatchewan, Canada