Customer Service Representative

South Country Equipment; Regina; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Training and development opportunities

Career growth opportunities

Pension plan

Health benefits

Dental care

Life insurance

Vision care

Paid time off

Store discount

Paid overtime hours

Job summary

South Country Equipment in Emerald Park, SK is hiring a full-time, permanent role focusing on customer consultation and parts support for farmers. You will build relationships with customers, ensure parts availability, and contribute to a professional retail environment.

The successful candidate has 2–3 years of customer-facing or retail experience, a passion for helping people, attention to detail, and basic to intermediate computer skills. Agricultural background is a plus.

Qualifications

• 2-3 years of customer-facing or retail experience.
• Relationship-focused customer service approach.
• Basic to intermediate computer skills.

Responsibilities

• Provide professional consultation with customers to determine needs in person, by phone, and in writing.
• Support farmers year-round by ensuring parts availability for equipment operation.
• Develop relationships with farmers to offer enhanced support.
• Contribute to inventory control and maintain a professional retail environment.
• Work extended hours during farming season, including evenings, weekends, and on-call rotations.

Skills

Customer service

Retail experience

Communication

Problem solving

Computer skills

Mechanical inclination

Job description

Are you looking to work with a family-owned business with corporate resources? Does working with innovation and cutting edge technology excite you? Would you like working in an environment where you have the freedom to achieve your career goals? Then look no further than South Country Equipment! We are a family-owned, 8-location John Deere dealer network that operates through southern Saskatchewan. We have a culture that focuses on working as a team and supporting one another to accomplish our goals. As the agriculture industry continues to innovate, so does South Country. We ensure that the farmers we support are educated and equipped to take their operations to the next level.

Our Culture At South Country we pride ourselves in our team members' success and accomplishments. Those that have had success within South Country typically share the following traits: A team first mentality Eagerness to take on new challenges and development A welcoming and friendly personality The ability to understand how their role supports the bigger picture and how they play a part in achieving our enterprise goals A passion for supporting the agriculture industry in their community

To learn more about us: watch this video

Details: Location: Emerald Park, SK

Apply by: October 18, 2026

Position type: Full-time, permanent

What is in it for you:

• Training and development opportunities
• Career growth opportunities
• A welcoming family owned and operated organization that puts individuals first
• Opportunity to represent John Deere and support growers in food production
• Utilizing John Deere and outside sourced professional training to support with continuous learning
• Autonomy to set you up for success and allow you to be part of the innovation within agriculture
• Paid overtime hours
• Pension plan
• Health benefits
• Dental care
• Life insurance
• Vision care
• Paid time off
• Store discount

What you'll do:

• Professional consultation with customers to determine their needs through face-to-face interaction, phone conversations and written communication
• Support farmers throughout the year ensuring they have the parts to keep their equipment operating
• Develop relationships with farmers that will allow you to provide them enhanced support
• Provide input and assistance in inventory control and maintain a professional retail environment
• Operating within a cyclical environment that requires extended hours during the farming season including evenings, weekends and participation in an on call rotation

What you bring:

• 2-3 years of customer facing or retail experience
• A relationship focussed perspective to customer service and love for helping people
• Strong attention to detail
• Basic to intermediate computer skills
• Problem solving skills and the ability to come up with creative solutions
• A mechanical inclination or a farming background would be considered an asset