Customer Service Representative

Speedy Cash Canada; Grande Prairie; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading financial services provider in Grande Prairie is seeking candidates to join their dynamic team. The role involves building customer relationships and providing exceptional service while handling loan applications and daily store operations. Ideal candidates will have a high school diploma and a valid government ID. This position offers competitive wages and significant opportunities for career growth.

Benefits

Competitive wages, bonuses, and benefits

No experience necessary - in-store training provided

Hands-on and continual training in transferable skills

Birthdays off, annual fun day for each store

Incredible support system

Opportunities for growth: promoting from within

Qualifications

• Valid Government Issued Photo ID required.
• Clean Criminal Record needed.
• Ability to work both independently and as part of a team.

Responsibilities

• Build customer relationships while providing exceptional customer service.
• Identify and meet customer’s financial needs to process loan applications.
• Collect on delinquent accounts to minimize bad debt.
• Convey information through in person, telephone, and email communications.
• Aide in loan sales, cheque cashing, and in-store promotions.
• Handle and balance daily cash and debit transactions.
• Perform all daily operations of the store.

Skills

Customer relationship management

Communication skills

Teamwork

Education

High School Diploma or Equivalent

Job description

Overview

Canadian-operated, Speedy Cash has been a strong leader in the financial services industry since 1998. We are building a dynamic team of business professionals and can provide the right candidate with significant opportunities for career growth and job satisfaction. If you’re looking for a fun, energized environment where we support each other, as a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for you!

Perks and Benefits

• Competitive wages, bonuses and benefits
• No experience necessary - We provide in-store training.
• Hands-on and continual training in transferable skills
• Birthdays off, annual fun day for each store
• Incredible support system
• A team environment that makes work satisfying and fun
• RRSP matching
• Opportunities for growth: We promote from within!

Job Responsibilities

• Building customer relationships while providing exceptional customer service
• Identifying and meeting the customer’s financial needs in order to process loan applications
• Collecting on delinquent accounts in the interest of minimizing bad debt
• Conveying information through in person, telephone, and email communications
• Aiding in loan sales, cheque cashing and in store promotions
• Handling and balancing daily cash and debit transactions
• Performing all daily operations of the store

Requirements

• Valid Government Issued Photo ID
• Clean Criminal Record
• High School Diploma or Equivalent
• Ability to work both independently and as a part of a team

Wage: Salary commensurate with experience

For more information about Speedy Cash checkout our website at www.speedycash.ca/careers