Customer Service Representative

Nutrien Ag Solutions Limited; Darlingford; Hybrid; CAD 34,000 - 48,000; Full time

Job summary

Nutrien Ag Solutions in Darlingford, MB is seeking an entry-level Customer Service Representative to support branch operations, handle accounts, process payments, and assist customers with inquiries in person.

This full-time, on-site role requires attention to detail, proficiency with Microsoft Office, and reliability; SAP experience is a plus. You will work under the Branch Manager to ensure accurate daily transactions and good customer care.

Qualifications

• 1+ years of customer service experience.
• Strong communication skills and professionalism.
• Ability to work on-site in a branch setting.

Responsibilities

• Monitor accounts receivable, accounts payable, and credit limits under supervision.
• Reconcile payments and post to customer accounts with accuracy.
• Print and manage daily reports as required by policy and procedure.
• Maintain confidential records of daily transactions and invoices.
• Complete administrative correspondence.
• Assist with inventory control and receiving shipments.
• Adhere to Nutrien’s culture and EH&S standards.

Skills

Customer service

Communication

Tools

Microsoft Office Suite

SAP

Job description

Job Title: Customer Service Representative

Requisition ID: 33402

Location: Darlingford, MB, CAN, R0G 0L0

Workplace Type: On-Site

Experience Level: Entry Level

Job Type: Full Time

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Nutrien Ag Solutions is the retail division of Nutrien providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

What You'll Do:

• Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable, accounts payable, and credit limits
• Reconciles cheque and credit card payments daily. Receives and posts payments to customer accounts – while ensuring 100% accuracy
• Prints Daily Reports as required under Policy and Procedures including the “End of Day Report” and “Payments Listing”
• Maintains confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers, and shipment notices
• Completes administrative correspondence
• Assists with inventory control and receiving shipments of supplies and/or inventory
• Champion Nutrien’s culture of care and comply with Nutrien, industry regulatory, and EH&S standards

What You'll Bring:

• 1+ years of customer service experience
• Must possess a valid Canadian driver’s license
• Microsoft Office (Word, Excel, PowerPoint)
• Previous SAP experience, an asset

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted.Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

At Nutrien, we never stop growing, because our world never does.Our size can help us weather a storm, but with that ability comes agreat responsibility—to our growers and customers, our employees andshareholders, our communities, and the planet.