Customer Service Representative

Connexus Industries; City of Langley; On-site; CAD 60,000 - 75,000; Full time

Job summary

Connexus Industries, a leading provider of industrial manufacturing solutions, is hiring a Customer Service Representative. This role involves timely customer communication, handling quotes, and managing orders while ensuring customer satisfaction. Candidates should possess B2B sales experience and strong communication skills.

Benefits

Competitive salary

Good benefits

Spacious clean work environment

Qualifications

• Experience with B2B sales and customer service in a manufacturing environment.
• Advanced proficiency in English.
• Strong computer skills.

Responsibilities

• Learn and keep current on the company’s products and services.
• Manage customer inquiries and maintain the CRM.
• Work with production for on-time delivery.

Skills

Interpersonal skills

Communication skills

Analytical skills

Technical skills

Job description

With stocking service centers located in all corners of North America, and distribution partners worldwide, Connexus Industries is a leading provider of chain and industrial manufacturing solutions.

We are growing and hiring a Customer Service Representative to be a part of the Order Desk and responsible for timely customer communication, including all customer inquiries, quotes, and orders.

Responsibilities Include

• Learn and keep current on the company’s products and services.
• Managing multiple tasks concurrently, providing quotes, and performing order entry.
• Answer customer inquiries and maintain the CRM.
• Work with production for on-time delivery and customer satisfaction.
  
  

Skills And Requirements

• Experience with B2B sales and customer service in a manufacturing environment.
• Strong interpersonal and communication skills.
• Strong computer and technical skills.
• Good analytical skills and advanced proficiency in English written and oral.
  
  

Salary: $60,000 to $75,000 depending on experience.

Connexus offers competitive salary, good benefits, and a spacious clean work environment.