Customer Service Representative

Township of Muskoka Lakes; Abbotsford; On-site; CAD 30,000 - 60,000; Part time

Job summary

The Township of Muskoka Lakes is seeking a Permanent Part Time Customer Service Representative for the Parks, Recreation and Culture Department. The role involves assisting the public with recreation programs, managing registrations, and providing clerical support in a dynamic environment. Ideal candidates will possess strong communication skills, time management abilities, and relevant experience. This position offers competitive pay and a commitment to diversity and inclusion.

Qualifications

• Minimum 1 year experience in cash receipting and clerical functions.
• Computer software courses in word processing and spreadsheet applications.

Responsibilities

• Provide assistance and information regarding recreation programs and events.
• Process registration for recreation programs and manage payments.
• Maintain effective working relationships with stakeholders.

Skills

Customer Service

Communication

Time Management

Organization

Education

Grade 12

Tools

Computer Software

Job description

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At the City of Abbotsford, we offer ongoing personal and professional development opportunities, competitive compensation, and a comprehensive benefits package.

The City of Abbotsford is committed to creating a workplace that fosters a culture of diversity and inclusion. We encourage applications from individuals form all genders, backgrounds and underrepresented groups.

We are happy to work with applicants requesting accommodation at any stage of the hiring process.

Customer Service Representative

Parks, Recreation & Culture
CUPE, Part Time
Posting #J0525-0168

Are you an outgoing, customer focused individual with proven skills and experience in working in a fast-paced environment? If so, we are currently offering an exciting opportunity for a Permanent Part Time Customer Service Representative in our Parks, Recreation and Culture Department.

In this exciting role you will be in constant contact with the general public and community groups. The work involves the provision of assistance and information regarding recreation programs, events, schedules, rentals and fees, as well as processing registration for all recreation programs; receiving and processing cash and other forms of payments and routine clerical support duties. Your time management and organization skills will allow you to work effectively in this busy atmosphere. Your strong communication and relationship building skills will be essential as you provide information and assistance to the public and maintain effective working relationships with all stakeholders. Your ability to work independently, multi-task and take initiative will guide your success in this position.

As the ideal candidate you will have:

• Grade 12;
• Computer software courses (word processing and spreadsheet applications); and
• A minimum of one (1) year experience performing cash receipting and clerical functions using computer software applications.

PT Block available:
Block
MRC #1
Sunday 2:30pm – 7:30pm
Wednesday
5:00pm – 9:00pm
Thursday
5:00pm – 9:00pm
Friday
5:00pm – 9:00pm
Saturday
1:45pm – 10:15pm

This position is unionized, CUPE Local 774, and the hourly rate of pay is from $26.81 to $31.54 per hour.

The City of Abbotsford is committed to creating a workplace that fosters a culture of diversity and inclusion by attracting, retaining and developing a talented and diverse workforce which broadly reflects the community and citizens we serve. As such, we encourage applications from individuals from all genders, backgrounds and underrepresented groups. We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

To apply, please visit us online at www.abbotsford.ca/careers

Closing Date: May 29, 2025

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