Customer Service Intern

Ford Motor Company; Paris; On-site; CAD 30,000 - 47,000; Full time

Job summary

Ford Motor Company of Canada, Limited is seeking an undergraduate or graduate student for a role in parts and service support in Paris, Ontario. You will respond to inquiries, provide cataloguing and technical assistance, and help maintain parts records and service parts setup.

The position requires strong communication skills and the ability to work independently. Eligible candidates are returning to school in Fall 2027, with hourly pay ranges for undergraduates and graduates.

Qualifications

• Undergraduate or Graduate Business degree in progress (B.Comm, BBA or MBA).
• Demonstrated communication, interpersonal, and analytical skills.
• Ability to deliver assignments with a value-add mind-set.
• Strong computer skills including Microsoft Excel, Word, PowerPoint.
• Automotive work and previous work experience considered an asset.
• Ability to work independently and manage time effectively.
• Bilingual in French and English.

Responsibilities

• Respond to and resolve parts and service field inquiries from dealership and company representatives.
• Provide cataloguing and technical assistance to dealership personnel as required.
• Assist supply and purchasing staff in the maintenance of parts records and setup of service parts as necessary.
• Answer and respond to parts and customer service needs via telephone, fax and online systems.
• Other administrative support and projects as required.

Skills

Communication

Interpersonal skills

Analytical skills

Time management

MS Excel

MS Word

PowerPoint

Bilingual English-French

Independent work

Education

Business degree in progress (B.Comm/BBA/MBA)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Ford Motor Company of Canada, Limited is a national manufacturer and distributor of automobiles and automotive service parts headquartered in Oakville, Ontario and is an integral part of the international Ford Motor Company organization.

A resume and transcript are required as part of your application.

Candidates must be available May to August 2027 and be returning to school in the Fall.

Work Location: Paris, ON

Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

What You’ll Do

The primary responsibilities for this position include but are not limited to:

• Respond to and resolve parts and service field inquiries from dealership and company representatives,

• Provide cataloguing and technical assistance to dealership personnel as required

• Assist supply and purchasing staff in the maintenance of parts records and in setup of service parts as necessary

• Answer and respond to parts and customer service needs via telephone, fax and online systems

• Other administrative support and projects as required

You’ll Have:

Basic Qualifications

• Undergraduate or Graduate Business degree (B.Comm, BBA, or MBA) in progress.

Even better you’ll have...

• Demonstrated communication, interpersonal, and analytical skills.

• Ability to deliver assignments with a value-add mind-set.

• Strong computer skills including Microsoft Excel, Word, PowerPoint

• Automotive work and previous work experience considered an asset.

• Ability to work independently and manage time effectively

• Bilingual in French and English

For Undergraduate students, the expected hourly pay range for this position is $22.25 - $30.12

For Graduate students, the expected hourly pay range for this position is $31.72 - $34.89.

This posting is for an existing vacancy within our team.

Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and / or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.

Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit application.

We thank all applicants for their interest, but only those selected for an interview will be contacted.