Customer Service / Inside Sales Professional

Aplin; Calgary; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

Aplin recherche un professionnel du service client et des ventes pour un poste temporaire dans son bureau de Calgary. Le candidat idéal devra posséder une expérience dans un environnement à volume élevé, ainsi que des compétences en vente et un intérêt pour les solutions techniques. Ce rôle implique des interactions fréquentes avec les clients et nécessite une capacité à établir des relations solides tout en gérant efficacement les demandes.

Qualifications

• Expérience spécifique dans un rôle à volume élevé en service client.
• Antécédents dans un rôle basé sur des cibles de vente ou de commissions.
• Capacité à établir des relations solides et à fidéliser la clientèle.

Responsibilities

• Fournir un support client, suivre les pistes, répondre aux demandes.
• Établir et développer des relations positives avec les clients.
• Gérer un volume élevé d'appels et d'e-mails.

Skills

Customer Service

Sales targets

Relationship building

Interpersonal skills

Prioritization

Technical savvy

Job description

Aplin has partnered with our client to recruit a Customer Service / Sales Professional for a Temporary to Hire position, hybrid position in their Calgary office. Our client is looking for a driven and energetic Customer Service Representative who has experience working with Sales targets to join their team. You will be responsible for providing support, following up on leads, finding leads, answering customer inquiries over the phone, responding to emails, escalating issues as needed, and servicing customer requests. This position will require someone who is technically savvy, can establish and grow positive customer relationships, provide a high level of service, and handle a high volume of calls and emails.

If you enjoy interacting with customers, a fast-paced work environment, and solving technical problems, this is the position for you!

Qualifications :

• Must have previous high-volume Customer Service experience
• Must have experience working with sales targets or commission-based work
• Ability to build strong relationships and create returning customers
• Excellent customer service and interpersonal skills
• The ability to prioritize and multi-task
• Ability to work efficiently and independently

Only individuals with relevant experience will be contacted for this position.

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.