Customer Service/Cashier

Shoppers Drug Mart; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading pharmacy retailer dedicated to delivering health, beauty, and convenience services. In this role, you will engage with customers, maintain high standards of service, and contribute to a welcoming environment. Benefit from flexible schedules, a discount program, and the opportunity to make a meaningful impact in your community.

Benefits

Purchase discount program

Flexible and varied schedules

Competitive pay

Online learning through Academy

Qualifications

• Strong computer and register skills.
• Well-organized with the ability to maintain records.
• Detail-oriented approach in processing customer orders.

Responsibilities

• Provide excellent customer service and engage positively with customers.
• Maintain a neat and organized checkout area.
• Ensure compliance with loss prevention standards.

Skills

Customer Service

Organization

Teamwork

Attention to Detail

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

• Maintain excellent customer service and checkout area

DUTIES & RESPONSIBILITIES:

CUSTOMER SERVICE:

• Provides excellent customer service and positively engages with all customers

• Maintains a neat and organized checkout area

• Greets all customers and displays warm demeanor

• Accurately scans or enters product data

• Accurately accounts for cash and coupon, lottery, and PC Optimum

• Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING:

• Ensures proper documentation completed with respect to customers receipt and return of goods

• Merchandises and maintains designated areas (i.e., facing, signing, labeling, etc)

LOSS PREVENTION:

• Ensures loss prevention Standards are followed

• Controls cash, lottery, and stamp inventory

GENERAL:

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines

• Complies with all health and safety regulations

• Complies with all store policies and procedures

• Ensures the standards of housekeeping and image are maintained

• Perform other duties as required

QUALIFICATIONS:

• Planning, Judgement and Decision Making

• Balance teamwork and efficiency in processing the customer order

• Organization and neatness

• Efficiency in processing the customer order

EXPERIENCE:

• Strong computer and register skills

• Well organized with the ability to record keep

• Detail oriented

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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