Retail Customer Service & Cashier, PT

Basspro; Ottawa; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading company in outdoor retail, Bass Pro Shops & Cabela’s, is seeking enthusiastic Cashiers to provide exceptional customer service. Responsibilities include greeting customers, processing transactions, and ensuring a smooth checkout experience. Ideal candidates will have a sales or service background and a passion for the outdoor lifestyle.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• One or more years’ experience in a sales or service environment preferred.
• Ability to provide superior customer service and exceed customer’s expectations.

Responsibilities

• Greet and engage customers in a friendly and enthusiastic manner.
• Process customer payments using various methods including debit and credit cards.
• Assist in resolving customer issues effectively.

Skills

Customer Service

Good Judgment

Education

High school diploma or equivalent

Job description

Summary:

Reporting to the Group Sales Manager – Front End-Receiving, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while explaining additional Cabela’s services and processes.

Responsibilities:

• Greet and engage customers in a friendly and enthusiastic manner
• Provide a legendary experience for every customer and promoting Bass Pro Shops & Cabela’s programs
• Use Point-Of-Sale and Inventory (SAP) computer systems to accurately and quickly complete customer transactions following all policies, including those requiring identification and age checks
• Process customer payment using debit, credit card, gift cards, and cash
• Respond and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Assist asset protection in following all procedures and policies, including checking inside products, checking for price switches, remove and retain security devices
• Save customers who are not happy or did not have a good experience by correcting the problem, or notify a Manager on Duty of the issue
• Opening and closing duties when necessary: empty trash, stock bags, supplies, cash wraps, dust and wipe counter, organization of drawer supplies
• Assist in other areas of the store when business needs dictate

Qualifications:

• One or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops & Cabela’s specific products is an asset

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon re quest during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Fun work environment

• Competitive wages

• Excellent benefits

• Unlimited career advancement opportunities

• Bass Pro Cares Fund

Cabela's