Customer Service Associate I

Dollar Tree, Inc.; Markham; On-site; CAD 20,002 - 28,488; Part time

Job summary

A leading retail company in Markham is seeking a part-time Customer Service Associate to provide exceptional service and ensure a great shopping experience. Responsibilities include assisting customers with inquiries, managing transactions, and maintaining cleanliness in the store. Ideal candidates will have previous customer service experience and strong organizational skills. The role offers a starting pay of $17.60 per hour in a supportive work environment.

Qualifications

• Prior customer service experience in a retail or similar environment is preferred.
• Ability to lift between 30 and 50 lbs.
• Excellent relationship management skills.

Responsibilities

• Assist customers with inquiries and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and neatness.

Skills

Customer service

Problem-solving

Communication

Organization

Education

High school diploma or equivalent

Job description

Customer Service Associate I page is loaded## Customer Service Associate Ilocations: ON-Markhamtime type: Part timeposted on: Posted Todayjob requisition id: R-002146We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:* Assist customers with questions and recommendations* Manage sales transactions while working assigned cash register* Maintain security of cash and protect company assets* Keep the store well-stocked, and recover merchandise* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable* Other duties as assigned\***Skills and Experience:*** High school diploma or equivalent is preferred* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred* Ability to follow instructions and interpret operational documents is required* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting* Excellent customer service and relationship management skills are required* Strong organizational and communication skills are required* Strong problem-solving and decision-making skills are requiredThe starting pay for this position is $17.60 per hour.*At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.*Part time560 Copper Creek Drive,Markham,Ontario L6B 0S1Operations40172Dollar Tree### Your ImpactAs a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team.