Customer Service Associate I

Dollar Tree Stores; Kingston; On-site; CAD 20,000 - 28,000; Part time

Job summary

Dollar Tree Canada in Kingston, ON is hiring a part-time Customer Service Associate. You will help customers, process transactions at the register, and protect company assets while delivering friendly service. You will stock shelves, receive merchandise, unload trucks, and maintain cleanliness throughout the store.

This role emphasizes safety, teamwork, and a positive shopping experience for every customer in a fast-paced environment. Starting pay is 17.60 CAD per hour.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain security of cash and protect assets.
• Keep store stocked and recover merchandise.
• Receive merchandise and unload trucks; replenishment.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Keep store clean, bathrooms stocked, floors clean, and areas neat and presentable.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Organizational skills

Problem solving

Lifting 30-50 lbs

Follow instructions

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

The starting pay for this position is $17.60 per hour.

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Part time

122 Princess St.,Kingston,Ontario K7L 1A7

Operations

40228

Dollar Tree