Customer service assistant

Fort Erie Live Racing Consortium; Fort Erie; On-site; CAD 19,000 - 25,000; Part time

Job summary

Fort Erie Live Racing Consortium invites applications for a Customer Service Assistant to support public events at 230 Catherine Street, Fort Erie, ON. This seasonal/part-time role offers 4 vacancies and an hourly wage of $16 for 16 hours per week, with day, evening, night and weekend shifts.

The successful candidate will respond to inquiries, access and process data, aid with events, and deliver outstanding customer service while maintaining professionalism and reliability.

Qualifications

• Fluent in English; no formal education requirements stated; training will be provided.
• Strong customer service skills and excellent interpersonal abilities.
• Punctual, well-organized, reliable and a good team player.

Responsibilities

• Access and process data.
• Respond to customer inquiries and provide information.
• Assist with special events.
• Provide excellent customer service.

Skills

Fluent English

Customer service

Interpersonal skills

Punctuality

Organization

Team player

Job description

Fort Erie Live Racing Consortium based in 230 Catherine Street, Fort Erie, ON L2A 5N9 is inviting applications from suitable candidates for the position of Customer service assistant who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Seasonal employment or Part time job. The shift timings include Day, Evening, Night and Weekend.

Employer Name: Fort Erie Live Racing Consortium
Position: Customer service assistant
No. of vacancies: 4
Salary: $16.00 hourly / 16 hours per week
Employment type: Seasonal employment, Part time
Location: 230 Catherine Street, Fort Erie, ON L2A 5N9

• The candidate will be expected to access and process data.
• The candidate will be expected to respond to customer inquiries and provide information.
• The candidate must assist with special events.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• Training will be provided to the selected candidate.
• The candidate must be punctual.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must be well-organized.
• The candidate should be reliable.
• The candidate should be a good team player.

Work setting

• The candidate will be required to work at a public event.

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate must be willing to work in a standing position for extended periods of time.
• The candidate must be willing to walk for long periods of time.