Customer Service and Sales Representative - IH2O

Innovative On Line Marketing; Calgary; On-site; CAD 75,000 - 85,000; Full time

Job summary

Join a leading company in environmental solutions as a Customer Service and Sales Representative in Calgary. This full-time role requires conducting in-home presentations, maintaining customer relationships, and generating new market opportunities. Offering a competitive salary, paid training, and no pressure to sell, it’s ideal for motivated individuals who enjoy customer service.

Benefits

Competitive compensation with incentives and bonuses

Full benefits package

Qualifications

• No experience necessary; paid training provided.
• Candidates must have their own vehicle for transportation.
• Professional appearance and attitude are essential.

Responsibilities

• Conduct in-home presentations and inspections for environmental solutions.
• Maintain customer relationships and handle appointments.
• Communicate effectively with internal departments for superior customer service.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Cash Handling

Job description

As an industry leader in environmental solutions IH2O is looking for Customer Service and Sales Representatives to join our team.

The Customer Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally the Customer Service Representative is responsible for developing new market opportunities through lead generation.

Key Areas of Responsibilities :

1. You will be the subject matter expert responsible for conducting in-home environmental solutions testing and assisting homeowners in diagnosing any potential issues

2. Perform effective in-home presentations that demonstrate educate overcome customer objections and assist customers in making informed decisions. You will present and recommend the ideal whole home solutions through various product bundles that can help with chlorine chloramine hard water build-up and other common city water problems (both natural and man-made).

3. Inspect where any required equipment should be installed and calculate installation costs.

4. Maintain relationships with customers.

5. Engage with members prospects customers responds to sales referrals to gather pertinent information ascertain and prioritize customer needs and set appointments.

6. Communicates weekly work schedule and lead status to National Sales Manager.

7. Perform effective presentation that demonstrates educates and entertains customers on our products; offer special promotions overcome customer objections and assists customers to make informed decisions.

8. Processes orders according to established procedures collects payment from customer and arranges product installation by applicable dealer.

9. Participates in company post-sale consumer program; schedules appointments to visit customers to follow up and ensure confidence in their purchase. Work to generate referral business and provide consumer thank you gifts.

10. Maintains a professional appearance and attitude reflecting the companys dedication to professionalism.

11. Communicates effectively with internal departments to ensure superior customer service.

Job Knowledge Skills and Experience :

• No experience is necessary as we will provide you with paid training by a certifiedtrainer.
• We will assure all appointments have been properly screened and meet our guidelines for both the client and team member safety.
• All of your appointments will be prearranged and you will have no quotas to meet. There will be no pressure to sell products to potential clients.
• We will provide you an extremely competitive compensation package with incentives and bonuses along with full benefits and pleasant work atmosphere.
• No experience necessary as we will provide full training and ongoing support.
• We provide a great base salary as well as a generous bonus and benefit package.
• We have current team members that are making six figures in this position. We are looking for enthusiastic and motivated individuals to join our team and grow our business.
• We WORK A NORMAL WORK WEEK. We dont require you to work Statutory Holidays.
• We require candidates to have their own vehicleand provide a professional appearance and possess a great attitude.

Full time positions available.

Wage $75000 - $85000 per year paid on a weekly basis plus benefits and an attractive bonus structure.

This is not a work from home position.

PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER CALGARY AREA AND RESIDE FULL TIME IN CANADA.

PLEASE NOTE : We require candidates to have their own vehicle for this position. Please DO NOT APPLY if you do not have your own car for transportation to and from customer appointments.

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 75000 - 85000

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