Customer Service Agent - 50k-60k/Year - Remote

spade recruiting; Deseronto; Remote; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Full training

Remote work

Competitive pay

Weekly pay

Career growth

Benefits after 3 months

Work-life balance

Job summary

Spade Recruiting is seeking enthusiastic, self-driven individuals to assist clients with enrollment materials and coverage needs. The role involves handling calls, explaining policies, and learning products from management to stay current on offerings.

The position offers 100% work from home, competitive pay, weekly earnings with bonuses, and potential for career advancement. Full benefits after 3 months and a focus on work-life balance are highlighted in the benefits package.

Responsibilities

• Assist clients with enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job description

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits:

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance