Customer Service Agent - 50k-60k/Year - Remote

spade recruiting; Port Coquitlam; A distancia; CAD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Descripción de la vacante

Spade Recruiting is seeking enthusiastic, self-driven individuals to provide outstanding service to clients. This role involves distributing benefit enrollment materials, handling customer service calls, and creating individualized policies. Full training will be provided, with a 100% work from home arrangement. Competitive compensation, weekly pay, and full benefits after three months are offered, alongside career advancement opportunities and a focus on work-life balance.

Responsabilidades

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Descripción del empleo

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits:

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance