Customer Service Agent

Groupe SKYSPA; Boucherville; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join Groupe SKYSPA as a Customer Service Agent in Boucherville! You'll be the first point of contact for our customers, ensuring they have a warm and enjoyable experience. Ideal candidates are bilingual and have a passion for customer service. Enjoy flexible hours, generous employee benefits, and a supportive team environment.

Benefits

Free access to spas for you and a guest

Generous discounts on treatments

Group insurance

Corporate RRSP

Pleasant work environment

Casual dress code

Flexible hours

Team spirit

Qualifications

• Experience in customer service is preferred.
• Bilingual abilities (English and French) are essential.
• Excellent communication skills and a friendly demeanor.

Responsibilities

• Warmly welcome customers and assist them with inquiries.
• Handle invoicing, payment, and bookings efficiently.
• Advise customers on products and services.

Skills

Customer service experience

Bilingual

Communication skills

Job description

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May 27, 2025

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Do you want to join a committed, dynamic team that likes to have fun while working?

We have a unique opportunity to meet all your expectations!

YOUR WORK ENVIRONMENT

The warm atmosphere of SKYSPA DIX30 immerses you in a lively and unifying energy, and its vibrant environment located in the heart of Quartier DIX30 gives it its entertaining and friendly side. SKYSPA DIX30 is made up of a solid team that likes to have fun and help each other. Join us and bring a dose of vital energy into your life!

YOUR ROLE

As The First Contact (on Site Or By The Phone), You Will Offer To Customers a Warm, Attentive And Efficient Assistance By Performing The Following Tasks

• Warmly welcome them, guide them in their choices, answer their questions, complete the invoicing and payment, give them the items for their stay at the spa, advise on the products sold at our store.
• Answer calls, inform customers about packages, promotions and treatments, take reservations in our system, maximize the schedule of appointments, optimize sales of treatments and gift certificates, confirm appointments with therapists, perform wiretapping when required.
  
  

QUALITIES SOUGHT

• You are bilingual and have experience in customer service ;
• You have excellent communication skills and are naturally dedicated and smiling ;
  
  

Variable availability including evenings and weekends.

Why join The Group SKYSPA ?

Group SKYSPA is like a second family that offers you many benefits!

• Free access to our 4 spas for you and one guest, from Day 1
• Generous discounts on all our treatments
• Group insurance*
• Corporate RRSP*
• An undeniable team spirit
• A very pleasant work environment
• Casual dress code
• Flexible hours
• And much more!
• Only full-time positions are eligible for group insurance and RRSP

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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