customer service adviser

Employment and Social Development Canada; City of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in Canada seeks a full-time Customer Service Representative in Langley, BC. The role involves advising clients on advertising strategies, managing customer inquiries, and maintaining digital records. Candidates must have a secondary school diploma and be capable of multitasking in a fast-paced environment.

Benefits

Free parking available

Paid time off (volunteering or personal days)

Team building opportunities

Wellness program

Qualifications

• Experience is an asset.
• Must work at the physical location as remote is not an option.
• Punctual, reliable, and flexible candidate preferred.

Responsibilities

• Advise clients on advertising or sales promotion strategies.
• Answer written and oral inquiries from customers.
• Maintain and manage digital database.

Skills

Client focus

Efficiency in interpersonal skills

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Outlook

MS Word

Adobe Illustrator

Social Media

Job description

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Job details

• Location Langley , BC V2Y 1N2
• Salary 18.00 to 22.00 hourly (To be negotiated) / 37 hours per week
• Terms of employment Permanent employment Full time
• Secondary (high) school graduation certificate

Experience

Experience an asset

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Business

Responsibilities

Tasks

• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Issue receipts and other forms
• Receive payments
• Sell merchandise
• Maintain and manage digital database
• Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word
• Adobe Illustrator
• Social Media
• Spreadsheet
• Electronic mail

Additional information

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Bending, crouching, kneeling

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Quick learner

Other benefits

• Free parking available
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available
• Wellness program

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-07-13

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.