Customer Sales Representative

American Income Life AO - Michaela Ejifugha; Lethbridge; Remote; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking compassionate customer service representatives to join their award-winning team. In this role, you will provide exceptional support to clients, helping them navigate their insurance needs. You will build and maintain relationships, offer personalized recommendations, and ensure customer satisfaction. With a commitment to integrity and excellence, this innovative firm offers competitive salaries, comprehensive training, and opportunities for career advancement. If you are goal-oriented and passionate about helping others secure their financial futures, this is the perfect opportunity for you to thrive in a supportive team environment.

Benefits

Competitive salary and benefits package

Comprehensive training and ongoing development

Supportive team environment

Remote work flexibility

Opportunities for career advancement

Qualifications

• Strong communication and problem-solving skills are essential.
• Previous customer service experience preferred.

Responsibilities

• Assist customers with inquiries and provide accurate information.
• Resolve customer issues efficiently and maintain detailed records.

Skills

Excellent communication skills

Problem-solving

Interpersonal skills

Organizational skills

Empathy

Tools

Computer software applications

Job description

American Income Life AO - Michaela Ejifugha Lethbridge, Alberta, Canada

Join our award-winning team!

We're seeking compassionate, problem-solving customer service representatives to provide exceptional support to our valued clients. Experience with Insurance is a plus.

AO Globe Life is a leading insurance company providing comprehensive coverage solutions to individuals and businesses. We pride ourselves on exceptional customer service, integrity, and a commitment to meeting the evolving needs of our clients. As we continue to grow, we are looking for dedicated and driven Insurance Agents to join our team and help us expand our reach.

As a Customer Sales Representative in AO Globe Life, you will be responsible for building and maintaining relationships with clients, and providing personalized coverage recommendations based on client needs. The ideal candidate will be goal-oriented, self-motivated, and have a passion for helping others secure their financial futures.

Responsibilities:

• Assist customers with inquiries, requests, and concerns via phone, email, and chat
• Provide accurate information about our insurance products and services
• Resolve customer issues efficiently and effectively
• Maintain detailed records of interactions and transactions
• Collaborate with team members to ensure customer satisfaction

Qualifications:

• Excellent communication and interpersonal skills
• Ability to empathize and problem-solve effectively
• Strong organizational skills with attention to detail
• Proficiency in using computers and various software applications
• Previous customer service experience preferred

Why Choose Us?

• Competitive salary and benefits package
• Comprehensive training and ongoing development opportunities
• Supportive team environment promoting collaboration and growth
• Remote work flexibility
• Opportunities for career advancement

Join AO Globe Life and be part of a company committed to excellence in customer service. Apply today to start your journey with us!

All interviews will be conducted via Zoom for your convenience.

Don't miss this opportunity—apply now and become a valuable member of AO Globe Life's customer service team!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Internet Publishing